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JX Truck Center

Business Development Executive

JX Truck Center, Grand Rapids, Michigan, us, 49528

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About Us At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeate every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Job Purpose Guided by the leadership of the Enterprise Sales Manager, the Business Development Executive's responsibility is to build market position and facilitate the future growth of the dealership. As a Business Development Executive, you will identify, develop, and manage customers to deliver a wide array of JX solutions. The Business Development Executive is dedicated to honoring commitments by demonstrating accountability, reliability, and integrity in all aspects of their work, creating positive experiences for our customers, employees, and stakeholders, fostering lifelong learning through continuous education, exhibiting a pioneering spirit by implementing innovative solutions, and demonstrating good stewardship by managing resources effectively.

Essential Duties and Responsibilities Honor Commitments

Delivering on promises: ensure that any promises made to customers, partners, or stakeholders are fulfilled in a timely and satisfactory manner, meeting deadlines and following through on agreements and contracts.

Setting realistic expectations: communicate transparently with customers and stakeholders about what can realistically be achieved, avoiding overpromising and under delivering.

Monitoring performance: track and monitor performance against key metrics and objectives, identifying areas for improvement and course‑correcting as necessary.

Create Positive Experiences

Building trusting relationships: prioritize strong, trusting relationships with customers, partners, and stakeholders based on integrity, reliability, and mutual respect.

Understanding client needs: take the time to understand the specific needs, challenges, and goals of customers and partners, listening actively and empathetically to tailor approaches.

Delivering exceptional service: go above and beyond to deliver exceptional service and support at every touchpoint, providing prompt responses, resolving issues promptly, and ensuring a seamless customer experience.

Following up on orders to guarantee customers are served promptly and effectively, always seeking to create positive experiences.

Providing solutions: offer innovative solutions and value‑added services that address the needs and pain points of customers, recommending the right products, services, or technologies to optimize efficiency, uptime, reduce costs, and/or improve performance.

Foster Lifelong Learning

Regularly servicing existing accounts and engaging in open communication with customers to foster lifelong learning about their needs.

Adding value: seek opportunities to add value to customers' businesses beyond core products or services, providing industry insights, best practices, or training and education programs.

Continuous industry education: stay updated on the latest trends, technologies, and developments in the diesel/transportation industry through ongoing education and professional development.

Networking: focus on networking and relationship‑building within the industry by participating in events, trade shows, and networking groups.

Exhibit Pioneering Spirit

Identify potential customers and build/maintain relationships through customer visits, direct marketing, telemarketing, and cold calls, displaying a pioneering spirit in growing new and existing business.

Offer innovative solutions: proactively identify opportunities for innovation and develop creative solutions to address challenges faced by the company or clients.

Risk‑taking: be willing to take calculated risks and explore new business opportunities, investing resources in experimental projects with potential high returns.

Demonstrate Good Stewardship

Develop and manage commercial accounts across Service, Parts, New & Used Truck, Lease & Rental.

Own the entire sales cycle for New & Used Truck and Service, working closely with other department sales executives to close business.

Adhere to high ethical standards and promote integrity in all business dealings, ensuring compliance with legal and regulatory requirements.

Prioritize customer satisfaction and strive to build long‑term relationships based on trust, reliability, and mutual respect.

Other Duties as Assigned

Adapt to evolving needs of the organization and undertake additional responsibilities as required, reflecting commitment to flexibility and responsiveness.

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications

Bachelor's Degree in Marketing, Sales, Business, Automotive Tech, or related field, or one year in a sales, business development, or marketing role (preferred).

3–5 years in a sales, business development, or marketing role.

Ability to communicate effectively in writing, over the phone, and in person.

Comfortable soliciting new business and meeting new people.

Disciplined, with good organizational and time‑management skills.

Intermediate computer skills required.

Ability to communicate strategically and creatively.

Flexible with the ability to work with a variety of customers and their needs.

Exceptional customer management skills.

At least 21 years old and must have a valid driver's license with at least a five‑year driving history.

Commercial driver's license (CDL) preferred, or the ability and willingness to obtain a CDL.

Experience using CRM systems for account development and management.

Experience in the heavy equipment industry required.

Knowledge of the transportation/truck industry required.

Employee Benefits Insurance

Medical – PPO and HDHP options

Flexible Spending Account (FSA)

Health Savings Account (HSA) with company match

Dental Insurance

Vision Insurance

Accident & Critical Illness Insurance

Group Term Life Insurance (company paid)

Short and Long‑Term Disability (company paid)

Paid Time Off

Paid Time Off (PTO)

Paid Holidays

Volunteer Time-Off

Paid Maternity/Paternity Leave

Bereavement/Funeral

Compensation

401(k) Retirement Plan with company match

Incentive Programs

Shift Differential Program

Tool Rewards Program

Safety shoe and glasses program

Other

Employee Assistance Program (EAP)

Wellness incentives

Company‑paid and provided uniforms

Training: In‑House, Instructor‑Led, and Online

Salary Description $50,000 per year plus commission.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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