Walmart
Position Summary
As an associate in the TBC area, you will be responsible for supporting sales and service requests, fostering a safe and efficient customer experience, and collaborating with your teammates.
Responsibilities
Be a Team Member – Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, mentors new technicians, and develops interpersonal skills to provide safe and efficient customer service.
Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and Point of Sale systems, telephone, and in‑person selling techniques.
Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience, elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner – Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints and safety hazards, completes paperwork and documentation, ensures merchandise packaging, labeling and storage, identifies member needs, assists members with purchasing decisions, resolves issues and concerns.
Be a Talent Ambassador – Advocates brand, values member experience in the TBC area, models high‑quality service and products, develops, influences and inspires others with a respectful, supportive, team‑oriented style, understands roadblocks and assists in training team members.
Adheres to company policies, procedures, ethics and integrity, implements action plans using the Open Door Policy, and supports a drug‑free workplace.
Collaborates with managers, coworkers, customers and business partners to prioritize tasks, meet deadlines, communicate progress, recommend improvements, and adapt to change.
Supports diversity and inclusion by embracing differences and creating opportunities for all associates to thrive.
Qualifications
Valid state‑issued driver’s license.
Minimum age 18 years.
Auto service industry experience and retail experience (Preferred).
Benefits
Competitive hourly wage: $18.00 to $25.00, plus possible premiums.
Health benefits—medical, vision, dental coverage.
Financial benefits—401(k), stock purchase, company‑paid life insurance.
Paid time off—PTO, PPTO, parental leave, family care leave, bereavement, jury duty, voting.
Short‑term and long‑term disability, military leave pay, adoption and surrogacy reimbursement.
Live Better U education benefit covering tuition, books, and fees for certain programs.
Primary Location 601 Commerce Dr, Bluefield, VA 24605‑9221, United States.
EEO Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Responsibilities
Be a Team Member – Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, mentors new technicians, and develops interpersonal skills to provide safe and efficient customer service.
Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and Point of Sale systems, telephone, and in‑person selling techniques.
Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience, elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner – Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints and safety hazards, completes paperwork and documentation, ensures merchandise packaging, labeling and storage, identifies member needs, assists members with purchasing decisions, resolves issues and concerns.
Be a Talent Ambassador – Advocates brand, values member experience in the TBC area, models high‑quality service and products, develops, influences and inspires others with a respectful, supportive, team‑oriented style, understands roadblocks and assists in training team members.
Adheres to company policies, procedures, ethics and integrity, implements action plans using the Open Door Policy, and supports a drug‑free workplace.
Collaborates with managers, coworkers, customers and business partners to prioritize tasks, meet deadlines, communicate progress, recommend improvements, and adapt to change.
Supports diversity and inclusion by embracing differences and creating opportunities for all associates to thrive.
Qualifications
Valid state‑issued driver’s license.
Minimum age 18 years.
Auto service industry experience and retail experience (Preferred).
Benefits
Competitive hourly wage: $18.00 to $25.00, plus possible premiums.
Health benefits—medical, vision, dental coverage.
Financial benefits—401(k), stock purchase, company‑paid life insurance.
Paid time off—PTO, PPTO, parental leave, family care leave, bereavement, jury duty, voting.
Short‑term and long‑term disability, military leave pay, adoption and surrogacy reimbursement.
Live Better U education benefit covering tuition, books, and fees for certain programs.
Primary Location 601 Commerce Dr, Bluefield, VA 24605‑9221, United States.
EEO Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr