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Pat Milliken Ford

Service Advisor

Pat Milliken Ford, Redford, Michigan, United States

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Base pay range $55,000.00/yr - $90,000.00/yr

Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 26 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts. We are looking for a Service Advisor to join our fast paced and growing service department. The right candidate will have previous dealership service experience, excellent communication, customer service, sales and multi‑tasking skills. This is a great opportunity to join one of the best service teams in the country.

Pat Milliken Ford will do all it can to promote its employees’ growth within the store and offers a wide range of benefits including weekends off for all employees.

What We’re Looking For We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast‑paced and professional workplace.

What We Offer

Weekends Off

High volume, highly productive shop

Clean and professional work environment

401(K)

PTO

BCBS for employees and eligible family members (PPO or HMO)

Dental

Vision

Collaborative, family environment

Promote from within the culture

Responsibilities

Greets customers promptly

Obtains customer and vehicle information

Clearly reports all vehicle symptoms as described by the customer

Determines and recommends needed maintenance base on mileage, and vehicle history

Prepares complete and accurate estimates for labor and parts

Establishes follow‑up time

Monitors the progress of each vehicle throughout the day, updating customers frequently

Verifies that final invoice reconciles with work performed on the repair order

Explains all completed work and charges to customers

Qualifications

Dependable and punctualAbility to work hard with limited supervision

Must be able to manage in a fast‑paced work environment

Knowledge of automobiles

Positive attitude

High volume mentality

Must be able to pass pre‑employment screens (Background & Drug Screen)

Seniority level Entry level

Employment type Full-time

Job function Other

Industries: Motor Vehicle Manufacturing

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