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Pat Milliken Ford, Inc.

Automotive Parts Counter

Pat Milliken Ford, Inc., Lansing, Michigan, United States

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Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.

Pat Milliken Ford will do all it can to promote their employee’s growth within the store and offers a wide range of benefits including weekends off for all employees.

Responsibilities

Oversees the parts sales process from customer inquiry to finding the part to invoicing the customer

Works with parts manager to locate any parts not in stock

Completes special order parts requests for any parts that need to be ordered for the customer

Communicates with customer on the status of any parts ordered and notifies them upon delivery to the dealership

Performs other duties as assigned

Serves as backup to stocking clerk as necessary

Communicates with staff and customers in a friendly and professional manner

Must follow all company safety policies and procedures

Understands and follows federal, state and local regulations applicable to industry

Qualifications

High School Diploma or equivalent required

Experience with auto parts sales required

People focused and strives to provide great customer service

Ability to work in a fast-paced work environment

Strong organizational and time management skills

Professional appearance and strong work ethic

Proficient computer skills preferred

Valid and current Driver's License with ability to maintain a good driving record

What We Offer

BCBS for employee and eligible family members (PPO or HMO)

Paid vacation after a year

Dental

Vision

401(K)

Collaborative, family environment

Promote from within culture

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