EY
Indirect Tax-Global Trade Operations-Senior Manager
EY, Huntsville, Alabama, United States, 35824
Indirect Tax - Global Trade Operations – Senior Manager
Join EY in this role as Senior Manager in our Global Trade practice. The position is based anywhere in the country and offers an exciting international career providing global trade advisory services at one of the world’s most integrated professional accounting firms.
Opportunity As a Senior Manager, you will be the leader of the U.S. duty drawback program, responsible for its ongoing development, management, and growth of the service offering. You will oversee the preparation and filing of drawback claims in strict compliance with U.S. Customs and Border Protection (CBP) regulations and proactively develop new client relationships within global trade functional areas.
Key Responsibilities
Client Delivery & Technical Leadership Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain‑of‑custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills and Attributes for Success
Staying current on global trade developments and working to develop new and innovative service offerings that deliver value to clients.
Proactively engaging clients to describe and market value‑added global trade services while delivering high‑quality project deliverables.
Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering quality work consistently.
Supervising a motivated team of professionals; supporting them in development of skills, knowledge, and opportunities to reach full potential.
Experience generating revenue from new and existing client base.
Qualifications
Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license.
Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company, or a major importer or exporter.
Deep technical knowledge of global customs, import and export topics (valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions, etc.).
Travel is likely to be required; percentage will depend on location, skill set and individual projects.
Preferred Experience
Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business.
Experience with U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
What We Look For We’re interested in people who can lead client projects and delegate tasks to a qualified support team, managing multiple client projects and delegating appropriately to team members across our national and global practice.
What We Offer
A comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Base salary ranges $135,000 to $308,500 nationwide, with higher ranges for major metros.
An expectation for most people in external client‑serving roles to work together in person 40‑60% of the time in a hybrid model.
A flexible vacation policy, holiday pay, and additional leaves of absence to support well‑being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Equal Opportunity Employment Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and need assistance applying online or require an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate‑related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry that will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Building a Better Working World EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, providing services in more than 150 countries and territories.
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Opportunity As a Senior Manager, you will be the leader of the U.S. duty drawback program, responsible for its ongoing development, management, and growth of the service offering. You will oversee the preparation and filing of drawback claims in strict compliance with U.S. Customs and Border Protection (CBP) regulations and proactively develop new client relationships within global trade functional areas.
Key Responsibilities
Client Delivery & Technical Leadership Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain‑of‑custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills and Attributes for Success
Staying current on global trade developments and working to develop new and innovative service offerings that deliver value to clients.
Proactively engaging clients to describe and market value‑added global trade services while delivering high‑quality project deliverables.
Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering quality work consistently.
Supervising a motivated team of professionals; supporting them in development of skills, knowledge, and opportunities to reach full potential.
Experience generating revenue from new and existing client base.
Qualifications
Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license.
Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company, or a major importer or exporter.
Deep technical knowledge of global customs, import and export topics (valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions, etc.).
Travel is likely to be required; percentage will depend on location, skill set and individual projects.
Preferred Experience
Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business.
Experience with U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
What We Look For We’re interested in people who can lead client projects and delegate tasks to a qualified support team, managing multiple client projects and delegating appropriately to team members across our national and global practice.
What We Offer
A comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Base salary ranges $135,000 to $308,500 nationwide, with higher ranges for major metros.
An expectation for most people in external client‑serving roles to work together in person 40‑60% of the time in a hybrid model.
A flexible vacation policy, holiday pay, and additional leaves of absence to support well‑being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Equal Opportunity Employment Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and need assistance applying online or require an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate‑related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry that will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Building a Better Working World EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, providing services in more than 150 countries and territories.
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