EY
Indirect Tax-Global Trade Operations-Senior Manager
EY, Rogers, Arkansas, United States, 72758
Indirect Tax-Global Trade Operations Senior Manager
Join EY to apply for the Indirect Tax-Global Trade Operations Senior Manager role. You will be a leader of the U.S. duty drawback program and oversee the preparation and filing of drawback claims in strict compliance with CBP regulations.
Location: Anywhere in Country.
The Opportunity As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to develop and grow the U.S. duty drawback service offering, manage client relationships, and drive business growth.
Your Key Responsibilities Client Delivery & Technical Leadership
Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain-of-custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth
Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills And Attributes For Success
Stay current on global trade developments and develop innovative service offerings.
Proactively engage clients to describe and market value‑added global trade services using high‑quality deliverables.
Demonstrate strong project management experience, organization, motivation, and a positive attitude.
Supervise a motivated team of professionals and support their skill development.
Generate revenue from new and existing client bases.
To qualify for the role you must have
Bachelor’s degree and either a JD, CPA, or a U.S. Customs broker license.
Approximately 10+ years of related experience in industry, a professional services firm, a Fortune 500 company, or a major importer/exporter.
Deep technical knowledge of global customs, import, and export topics (valuation, classification, free‑trade agreements, export controls, licensing, trade sanctions, etc.).
Travel likely required; percentage depends on location, skill set, and projects.
Ideally, you’ll also have
Experience in professional services and the ability to listen to clients and develop a value proposition.
Experience with CBP, BIS, OFAC, or the Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
What We Look For We’re interested in people who will lead client projects, delegate tasks to qualified support teams, manage multiple client projects, and build on their reputation as a professional advisor in the global trade space.
What We Offer You
A comprehensive compensation and benefits package, including a base salary range of $135,000 to $308,500 (U.S. geographic ranges apply). Total Rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options.
Team‑led and leader‑enabled hybrid model: most external, client‑serving roles work 40‑60% in person.
Flexible vacation policy, paid holidays, winter/summer breaks, personal/family care leaves, and other well‑being supports.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and need assistance, please contact 1‑800‑EY‑HELP3 (Option 2 for candidate inquiries, then Option 1, or Option 2 for disability accommodation).
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Location: Anywhere in Country.
The Opportunity As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to develop and grow the U.S. duty drawback service offering, manage client relationships, and drive business growth.
Your Key Responsibilities Client Delivery & Technical Leadership
Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain-of-custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth
Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills And Attributes For Success
Stay current on global trade developments and develop innovative service offerings.
Proactively engage clients to describe and market value‑added global trade services using high‑quality deliverables.
Demonstrate strong project management experience, organization, motivation, and a positive attitude.
Supervise a motivated team of professionals and support their skill development.
Generate revenue from new and existing client bases.
To qualify for the role you must have
Bachelor’s degree and either a JD, CPA, or a U.S. Customs broker license.
Approximately 10+ years of related experience in industry, a professional services firm, a Fortune 500 company, or a major importer/exporter.
Deep technical knowledge of global customs, import, and export topics (valuation, classification, free‑trade agreements, export controls, licensing, trade sanctions, etc.).
Travel likely required; percentage depends on location, skill set, and projects.
Ideally, you’ll also have
Experience in professional services and the ability to listen to clients and develop a value proposition.
Experience with CBP, BIS, OFAC, or the Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
What We Look For We’re interested in people who will lead client projects, delegate tasks to qualified support teams, manage multiple client projects, and build on their reputation as a professional advisor in the global trade space.
What We Offer You
A comprehensive compensation and benefits package, including a base salary range of $135,000 to $308,500 (U.S. geographic ranges apply). Total Rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options.
Team‑led and leader‑enabled hybrid model: most external, client‑serving roles work 40‑60% in person.
Flexible vacation policy, paid holidays, winter/summer breaks, personal/family care leaves, and other well‑being supports.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and need assistance, please contact 1‑800‑EY‑HELP3 (Option 2 for candidate inquiries, then Option 1, or Option 2 for disability accommodation).
#J-18808-Ljbffr