EY
Indirect Tax-Global Trade Operations-Senior Manager
EY, Detroit, Michigan, United States, 48228
Indirect Tax-Global Trade Operations – Senior Manager
EY invites experienced managers with global trade knowledge and client‑facing skill sets to lead senior duty drawback programs in a rapidly expanding practice.
Responsibilities
Client Delivery & Technical Leadership
Lead end‑to‑end drawback programs: opportunity assessment, scoping, data diagnostics, rule mapping, claim build, filings, accelerated payment readiness.
Interpret and apply 19 CFR Part 190, manage claim calculations, duty/tax/fee components, timelines, retroactive lookback periods.
Prepare clients for CBP audits, exams, and desk reviews; draft technical memos and internal controls documentation.
Drive process automation and analytics (Alteryx/SQL/Python, Power BI/Tableau, ACE data extraction) to improve accuracy and throughput.
Go‑to‑Market & Growth
Develop solution collateral, pricing models, and delivery playbooks for the duty drawback value proposition.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) to enable scale.
Foster a culture of ethics and compliance, reinforcing CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish internal controls for drawback programs: data governance, segregation of duties, exception handling, version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, remediation plans; maintain a risk register and issue log.
Qualifications & Experience
Bachelor’s degree and either a JD, CPA, or U.S. Customs broker license.
Approximately 10+ years of related experience in industry, a professional services firm, a Fortune 500 company, or a major importer/exporter.
Deep technical knowledge of global customs, import/export topics: valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions.
Travel likely required; percentage depends on location, skill set, and individual projects.
Preferred
Experience in professional services with the ability to listen to client needs and expand new business.
Experience with U.S. CBP, BIS, OFAC, or Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Job Status EY accepts applications for this position on an on‑going basis.
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Responsibilities
Client Delivery & Technical Leadership
Lead end‑to‑end drawback programs: opportunity assessment, scoping, data diagnostics, rule mapping, claim build, filings, accelerated payment readiness.
Interpret and apply 19 CFR Part 190, manage claim calculations, duty/tax/fee components, timelines, retroactive lookback periods.
Prepare clients for CBP audits, exams, and desk reviews; draft technical memos and internal controls documentation.
Drive process automation and analytics (Alteryx/SQL/Python, Power BI/Tableau, ACE data extraction) to improve accuracy and throughput.
Go‑to‑Market & Growth
Develop solution collateral, pricing models, and delivery playbooks for the duty drawback value proposition.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) to enable scale.
Foster a culture of ethics and compliance, reinforcing CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish internal controls for drawback programs: data governance, segregation of duties, exception handling, version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, remediation plans; maintain a risk register and issue log.
Qualifications & Experience
Bachelor’s degree and either a JD, CPA, or U.S. Customs broker license.
Approximately 10+ years of related experience in industry, a professional services firm, a Fortune 500 company, or a major importer/exporter.
Deep technical knowledge of global customs, import/export topics: valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions.
Travel likely required; percentage depends on location, skill set, and individual projects.
Preferred
Experience in professional services with the ability to listen to client needs and expand new business.
Experience with U.S. CBP, BIS, OFAC, or Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Job Status EY accepts applications for this position on an on‑going basis.
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