EY
Indirect Tax-Global Trade Operations-Senior Manager
EY, Oklahoma City, Oklahoma, United States, 73116
Indirect Tax-Global Trade Operations‑Senior Manager
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world’s most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client‑facing skill set who want a great career path in a rapidly expanding business.
Opportunity As a Senior Manager in our Global Trade practice, you will lead the U.S. duty drawback program, focusing on its ongoing development, management, and growth. The role oversees the preparation and filing of drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations and proactively develops new client relationships with executives responsible for global trade functional areas within their companies.
Your Key Responsibilities
Client Delivery & Technical Leadership
Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply‑chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain‑of‑custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth
Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills And Attributes For Success
Staying current on global trade developments and developing innovative service offerings that deliver value to clients.
Ability to proactively engage clients to describe and market our value‑added global trade services and deliver high‑quality project deliverables.
Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product consistently.
Experience supervising a motivated team of professionals; supporting their development and opportunities to reach full potential.
Experience in market‑generating revenue from a new and existing client base.
To Qualify for the Role You Must Have
Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license.
Approximately 10+ years of related work experience in industry, a professional services firm, a Fortune 500 company, or a major importer/exporter.
Deep technical knowledge of customs, import and export topics (valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions).
Travel is likely to be required; percentage will depend on location, skill set and individual projects.
Ideally You’ll Also Have
Experience in professional services with the ability to listen to a client’s needs and develop a value proposition to expand new business.
Experience with U.S. CBP, BIS, OFAC, or National Defense Trade Controls.
Foreign‑language capabilities encouraged.
What We Offer You
Comprehensive compensation and benefits package, with a base salary range (all U.S. locations) of $135,000 to $308,500. In the New York City, Washington State and California (excluding Sacramento) markets the range is $162,100 to $350,500. Individual salaries are determined by education, experience, skills and geography. Total Rewards include medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off.
Hybrid model: most external, client‑serving roles work together in person 40‑60% of the time.
Flexible vacation policy: you decide how much vacation you need, plus time off for EY Paid Holidays, Winter/Summer breaks, Personal/Family Care and other leaves of absence.
Are You Ready to Shape Your Future with Confidence? Apply today. EY accepts applications for this position on an ongoing basis.
EY focuses on high‑ethical standards and integrity and expects all candidates to demonstrate these qualities. EY provides equal employment opportunities to all applicants and employees without regard to any legally protected basis, including race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other criteria. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability, please call 1‑800‑EY‑HELP3 to request assistance or contact our Talent Shared Services Team.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Professional Services
#J-18808-Ljbffr
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.
Do you want an exciting international career providing global trade advisory services at one of the world’s most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client‑facing skill set who want a great career path in a rapidly expanding business.
Opportunity As a Senior Manager in our Global Trade practice, you will lead the U.S. duty drawback program, focusing on its ongoing development, management, and growth. The role oversees the preparation and filing of drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations and proactively develops new client relationships with executives responsible for global trade functional areas within their companies.
Your Key Responsibilities
Client Delivery & Technical Leadership
Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply‑chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain‑of‑custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth
Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills And Attributes For Success
Staying current on global trade developments and developing innovative service offerings that deliver value to clients.
Ability to proactively engage clients to describe and market our value‑added global trade services and deliver high‑quality project deliverables.
Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product consistently.
Experience supervising a motivated team of professionals; supporting their development and opportunities to reach full potential.
Experience in market‑generating revenue from a new and existing client base.
To Qualify for the Role You Must Have
Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license.
Approximately 10+ years of related work experience in industry, a professional services firm, a Fortune 500 company, or a major importer/exporter.
Deep technical knowledge of customs, import and export topics (valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions).
Travel is likely to be required; percentage will depend on location, skill set and individual projects.
Ideally You’ll Also Have
Experience in professional services with the ability to listen to a client’s needs and develop a value proposition to expand new business.
Experience with U.S. CBP, BIS, OFAC, or National Defense Trade Controls.
Foreign‑language capabilities encouraged.
What We Offer You
Comprehensive compensation and benefits package, with a base salary range (all U.S. locations) of $135,000 to $308,500. In the New York City, Washington State and California (excluding Sacramento) markets the range is $162,100 to $350,500. Individual salaries are determined by education, experience, skills and geography. Total Rewards include medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off.
Hybrid model: most external, client‑serving roles work together in person 40‑60% of the time.
Flexible vacation policy: you decide how much vacation you need, plus time off for EY Paid Holidays, Winter/Summer breaks, Personal/Family Care and other leaves of absence.
Are You Ready to Shape Your Future with Confidence? Apply today. EY accepts applications for this position on an ongoing basis.
EY focuses on high‑ethical standards and integrity and expects all candidates to demonstrate these qualities. EY provides equal employment opportunities to all applicants and employees without regard to any legally protected basis, including race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other criteria. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability, please call 1‑800‑EY‑HELP3 to request assistance or contact our Talent Shared Services Team.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Professional Services
#J-18808-Ljbffr