Georgia Public Library Service
Head of Public Services
Georgia Public Library Service, Tifton, Georgia, United States, 31794
Hours:
40 hours per week; some evening and weekend hours are required
Salary:
$55,000 – $60,000, commensurate with experience
Status:
Full-time with benefits, (State health insurance, flexible benefits, TRS)
Reports To:
Library Director
Application Deadline : First review January 9, 2026; Open until filled
BASIC POSITION OVERVIEW The Coastal Plain Regional Library System (CPRLS), headquartered in Tifton, GA, is seeking a dynamic and innovative Head of Public Services to join its Regional Administration team. Under the direction of the Library Director, the Head of Public Services works collaboratively to coordinate and continuously improve library experiences for Coastal Plan Regional Library patrons. The Head of Public Services serves as a member of the Executive Leadership Team. The Head of Public Services will be responsible for all Coastal Plain Regional Library System branch locations.
The Head of Public Services position involves key essential functions across Supervision & Support, Communication, Management & Reporting, and Other/Additional Duties. This includes supervising branch managers, providing guidance to staff, leading organizational projects, resolving customer complaints, ensuring effective inter-departmental communication, analyzing and creating reports, and participating in budget preparation and community engagement. The role also requires a strong set of knowledge, skills, and abilities, such as a high level of comfort with technology, project management skills, strong management and leadership capabilities, and the ability to work effectively with staff and the public while maintaining attention to detail and managing multiple projects. For more information, see the full job description by visiting the employment page of the library’s website at https://cprl.org/about_cprls/employment.php.
SYSTEM BACKGROUND INFORMATION The Coastal Plain Regional Library System (CPRLS) proudly serves a diverse, six-county region in south central Georgia: Ben Hill, Berrien, Cook, Irwin, Tift, and Turner. Our mission, Be engaged, vital, and accessible, guides our commitment to the vision: Enrich lives by connecting our communities with valuable resources, innovative technology, and quality information. CPRLS is dedicated to fostering personal and community engagement by promoting literacy and reading, and delivering essential services and resources within safe, welcoming spaces. We value innovation, support professional development, and encourage an appropriate work/life balance.
MINIMUM REQUIREMENTS
Education: Bachelor’s Degree required; MLIS from an ALA-accredited institution preferred.
Experience: Two (2) years customer service experience in a public library setting.
Experience: Three (3) years of experience managing community library services and projects; two (2) years preferred in a supervisory capacity.
PINES experience preferred
Certifications & Licenses: Valid Georgia Driver’s License and good driving record. 2-year Driving Report.
HOW TO APPLY Interested candidates should submit a cover letter, resume, and three professional references to
jobs@cprl.org
with subject line: Head of Public Services Position
Or by mail to:
Nyisha McDuffie Key, Director
Coastal Plain Regional Library System
2014 Chestnut Ave.
Tifton, GA 31794
#J-18808-Ljbffr
40 hours per week; some evening and weekend hours are required
Salary:
$55,000 – $60,000, commensurate with experience
Status:
Full-time with benefits, (State health insurance, flexible benefits, TRS)
Reports To:
Library Director
Application Deadline : First review January 9, 2026; Open until filled
BASIC POSITION OVERVIEW The Coastal Plain Regional Library System (CPRLS), headquartered in Tifton, GA, is seeking a dynamic and innovative Head of Public Services to join its Regional Administration team. Under the direction of the Library Director, the Head of Public Services works collaboratively to coordinate and continuously improve library experiences for Coastal Plan Regional Library patrons. The Head of Public Services serves as a member of the Executive Leadership Team. The Head of Public Services will be responsible for all Coastal Plain Regional Library System branch locations.
The Head of Public Services position involves key essential functions across Supervision & Support, Communication, Management & Reporting, and Other/Additional Duties. This includes supervising branch managers, providing guidance to staff, leading organizational projects, resolving customer complaints, ensuring effective inter-departmental communication, analyzing and creating reports, and participating in budget preparation and community engagement. The role also requires a strong set of knowledge, skills, and abilities, such as a high level of comfort with technology, project management skills, strong management and leadership capabilities, and the ability to work effectively with staff and the public while maintaining attention to detail and managing multiple projects. For more information, see the full job description by visiting the employment page of the library’s website at https://cprl.org/about_cprls/employment.php.
SYSTEM BACKGROUND INFORMATION The Coastal Plain Regional Library System (CPRLS) proudly serves a diverse, six-county region in south central Georgia: Ben Hill, Berrien, Cook, Irwin, Tift, and Turner. Our mission, Be engaged, vital, and accessible, guides our commitment to the vision: Enrich lives by connecting our communities with valuable resources, innovative technology, and quality information. CPRLS is dedicated to fostering personal and community engagement by promoting literacy and reading, and delivering essential services and resources within safe, welcoming spaces. We value innovation, support professional development, and encourage an appropriate work/life balance.
MINIMUM REQUIREMENTS
Education: Bachelor’s Degree required; MLIS from an ALA-accredited institution preferred.
Experience: Two (2) years customer service experience in a public library setting.
Experience: Three (3) years of experience managing community library services and projects; two (2) years preferred in a supervisory capacity.
PINES experience preferred
Certifications & Licenses: Valid Georgia Driver’s License and good driving record. 2-year Driving Report.
HOW TO APPLY Interested candidates should submit a cover letter, resume, and three professional references to
jobs@cprl.org
with subject line: Head of Public Services Position
Or by mail to:
Nyisha McDuffie Key, Director
Coastal Plain Regional Library System
2014 Chestnut Ave.
Tifton, GA 31794
#J-18808-Ljbffr