O'Reilly Auto Parts
Compensation & Pay Range: $14.81 – $21.00 per hour. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation may include annual or quarterly performance bonuses and premiums based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.
O’Reilly Auto Parts is an equal opportunity employer.
Overview The Parts Specialist provides a high level of service to all retail and installer customers, supporting store management in accomplishing assigned tasks. Bilingual candidates are encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs (Hi‑5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.)
Promptly greet retail/walk‑in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers and/or installer service specialists in serving professional customers as directed.
Complete assigned company training relevant to the position.
Provide excellent service to customers calling the store by answering all calls per company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low‑Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash and/or checks, make change, and process credit card transactions.
Process exchanges and returns for credit in a friendly manner and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with daily image maker and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, such as preparing new, core, and warranty merchandise returns for shipment, assisting with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training and meeting company requirements.
Perform in‑store services for customers (where state and local laws allow), such as installing wipers, testing/charging batteries, scanning vehicle trouble codes, replacing headlight capsules, etc.
Occasionally drive a delivery vehicle for deliveries when business needs dictate (requires a valid driving record that meets company eligibility requirements).
Perform all other duties as assigned.
Skills, Education, Knowledge, Experience, and Abilities Required
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly, and professional customer service.
Must be able to multitask, handling customers on the phone and in the store simultaneously.
Desired
Familiarity with automotive parts, cataloging, Weatherly Index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages & paid time off
Stock purchase plan & 401(k) with employer contributions starting day one
Medical, dental, and vision insurance with optional flexible spending account (FSA)
Team member health/wellbeing programs
Tuition educational assistance programs
Opportunities for career growth
O’Reilly Auto Parts is an equal‑opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics), or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471‑7431 option 1 and provide your requested accommodation and position details.
Location: Glenwood Springs, CO – 1 week ago
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O’Reilly Auto Parts is an equal opportunity employer.
Overview The Parts Specialist provides a high level of service to all retail and installer customers, supporting store management in accomplishing assigned tasks. Bilingual candidates are encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs (Hi‑5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.)
Promptly greet retail/walk‑in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers and/or installer service specialists in serving professional customers as directed.
Complete assigned company training relevant to the position.
Provide excellent service to customers calling the store by answering all calls per company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low‑Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash and/or checks, make change, and process credit card transactions.
Process exchanges and returns for credit in a friendly manner and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with daily image maker and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, such as preparing new, core, and warranty merchandise returns for shipment, assisting with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training and meeting company requirements.
Perform in‑store services for customers (where state and local laws allow), such as installing wipers, testing/charging batteries, scanning vehicle trouble codes, replacing headlight capsules, etc.
Occasionally drive a delivery vehicle for deliveries when business needs dictate (requires a valid driving record that meets company eligibility requirements).
Perform all other duties as assigned.
Skills, Education, Knowledge, Experience, and Abilities Required
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly, and professional customer service.
Must be able to multitask, handling customers on the phone and in the store simultaneously.
Desired
Familiarity with automotive parts, cataloging, Weatherly Index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages & paid time off
Stock purchase plan & 401(k) with employer contributions starting day one
Medical, dental, and vision insurance with optional flexible spending account (FSA)
Team member health/wellbeing programs
Tuition educational assistance programs
Opportunities for career growth
O’Reilly Auto Parts is an equal‑opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics), or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471‑7431 option 1 and provide your requested accommodation and position details.
Location: Glenwood Springs, CO – 1 week ago
#J-18808-Ljbffr