Open to Remote, USA
Overview
Splunk, now part of Cisco, is building a safer and more resilient digital world. The Director of UX, Product Experience role leads the design of Splunk’s product ecosystem, ensuring insights, cohesion, and effortless experiences across jobs, personas, and product lines.
Opportunity
As part of the Product Experience (PX) organization, you will report to a Senior Director of User Experience. Your responsibilities include shaping design strategy, working closely with Product Management, Engineering, Research, and other design disciplines to deliver scalable and consistent experiences across the Splunk portfolio, and identifying integration opportunities with Cisco’s platform.
You will mentor and develop a dynamic UX team, driving deep UX craft combined with systems‑level thinking, while supporting change management and culture building as the organization evolves within Cisco.
Key Considerations
- Defining and overseeing work on key product experience objectives.
- Allocating resources and assignments across teams and initiatives.
- Managing budgets, staffing, and operational considerations.
- Reviewing, critiquing, and elevating design quality and outcomes.
- Partnering with peers and executive leaders in setting product strategy.
Requirements
- 15+ years of UX design experience in B2B or B2C across regulated industries.
- 10+ years of leading large UX research or product design teams at enterprise scale.
- Experience working on class‑leading products in data analytics, observability, network security, incident management, or data visualization.
- A strong body of research‑driven, customer‑centered design work demonstrating success in business outcomes.
- Ability to run and navigate organizational change and lead through ambiguity.
- Fluency with design tools like Figma, Adobe Suite, Miro, and interest in new ways of working.
- Experience with global, asynchronous team coordination and management.
- Ability to influence product direction as a proactive partner.
- Excellent communication, presentation, and interpersonal skills.
- M.A/M.S./Ph.D. or equivalent experience in User Experience Design, Human Factors, Graphic Design, Industrial Design, User Experience Research, Data Science, or a strongly related field.
Why Cisco?
At Cisco, you will join a team that is revolutionizing how data and infrastructure connect and protect organizations in the AI era. The role offers a competitive salary range between $230,100 and $325,300, with benefits including health insurance, a 401(k) plan, paid parental leave, disability coverage, and more.
For U.S. employees, benefits also include 10 paid holidays, floating holidays, paid birthday off, and paid vacation time based on employee status.