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Head of Customer Success Ops & Strategy

Menlo Ventures, Austin

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A technology management company in Austin is looking for a Head of Customer Success Operations. This role requires a strategic leader to oversee operations and ensure efficient customer outcomes. With responsibilities spanning team management, operational strategies, and program oversight, candidates should have over 7 years of relevant experience in a SaaS environment. This position demands strong analytical and communication skills and requires on-site work four days a week.
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