Service Writer / Service Advisor Job at Sonsray Inc in Sacramento

2 days ago Be among the first 25 applicants What do we do? At Sonsray, we support the construction, transportation, and agriculture industries. We are the largest Thermo King transport refrigeration & temperature control equipment dealership on the West Coast. We provide comprehensive sales, parts, and service support, including rental and leasing programs for our Thermo King customers. Why work here? At Sonsray, we value all employees, their contributions, and their ideas! We believe teamwork is key to our success. Medical (HMO and PPO options) Dental, Vision, and Life insurance - Free 401K with competitive contributions 80 hours of annual vacation, increasing with years of service Uniforms provided annually Boot voucher annually - $125 Paid community volunteer day annually Birthday dinner on Sonsray Privately owned with active owner and management team Annual holiday party with covered airfare and hotel for you and a +1 Growth opportunities and open door policy Service Writer Compensation: $24.00 - $27.00 per hour DOE Verifies warranty and service contract coverage Develops estimates for repairs Prepares repair orders and enters into system Delegates work to technicians Explains estimates and repairs to customers Maintains unit records Participates in educational opportunities Performs other duties as directed Minimum 3 years of experience in customer relations, office admin, or related fields Refrigerated transportation or heavy diesel experience preferred Basic mechanical knowledge a plus Bilingual in Spanish a plus Ability to meet service goals and deadlines Excellent customer service skills Seniority level Mid-Senior level Employment type Full-time Job function Strategy/Planning and Information Technology Industries Machinery Manufacturing #J-18808-Ljbffr