Founding Growth Marketer Job at Gradient Labs in New York

At Gradient Labs, we’re on a mission to make exceptional customer service the norm. Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high‑stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes. We’re a small but mighty team of builders from leading companies like Monzo, Pleo, and Google. If you’re excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we’d love to hear from you. How You’ll Make An Impact Drive Demand Generation: Build and manage full‑spectrum demand programs to build a consistent, qualified flow of pipeline to Sales. Execute Strategic ABM: Design and scale end‑to‑end Account‑Based campaigns, including targeting, personalised outreach, and retargeting high‑value accounts. Own the GTM Stack: Own the marketing technology stack (Hubspot, Apollo, Clay) and leverage modern GTM automation tools (e.g., n8n) to stitch together data sources, extract signals, and act on them, at scale. Coding experience is not required, just a deep curiosity and the ability to learn new tools quickly. Collaborate with Sales: Partner with Sales on pipeline planning, ICP refinement, data enrichment, and smooth lead‑handoff processes. Optimise Full‑Funnel Performance: Track, analyse, and optimise full‑funnel metrics (CAC, conversion rates, lead quality) and run continuous experiments to maximise results. What You’ll Bring B2B SaaS/AI Experience: Proven track record in B2B growth marketing within Enterprise SaaS or high‑growth AI startups. Performance Marketing Expert: Extensive hands‑on experience managing and optimizing significant paid budgets across major B2B platforms (LinkedIn, Google Ads, etc.). Sales‑Led Demand Specialist: Demonstrated success driving pipeline and high‑quality demand in a purely Sales‑Led B2B motion (not PLG). Growth Systems Builder: Experience establishing robust marketing systems and infrastructure with strong instincts for effective enterprise messaging. Analytical Rigour: Exceptional data‑driven skills focused on continuously optimizing CAC and ROI. ABM Expertise: Direct experience with, or a strong willingness to master, advanced Account‑Based Marketing (ABM) strategies and technologies. Curiosity and Growth Mindset: Eagerness to learn and experiment with new tools to drive better targeting and increased automation to drive scalable growth. Why join Gradient Labs? This is a unique chance to be part of a team working with cutting‑edge technology to reshape how businesses will operate in the future. Over the next 10 years, every company will need to embrace AI‑powered operations to stay competitive, and this role puts you right in the middle of that transformation. You’ll tackle challenging and new problems, work with some of the most exciting brands in banking and fintech across different industries, and be surrounded by a passionate, smart team that’s driven to build something groundbreaking. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing and Sales Industries Technology, Information and Internet #J-18808-Ljbffr In Summary: Gradient Labs is working with cutting‑edge technology to reshape how businesses will operate in the future . Over the next 10 years, every company will need to embrace AI‑powered operations to stay competitive . Coding experience is not required, just a deep curiosity and the ability to learn new tools quickly . En Español: En Gradient Labs, tenemos la misión de hacer del servicio al cliente excepcional la norma. Fundado en 2023, hemos pasado rápidamente de una idea a un equipo creciente con clientes que conocen (y probablemente aman). Nuestro agente de inteligencia artificial ayuda a las empresas a manejar incluso las consultas más complicadas y exigentes de soporte al cliente de manera segura y efectiva, todo ello dandoles la visibilidad y el control necesarios para confiar en los resultados. Somos un pequeño pero poderoso equipo de constructores de compañías líderes como Monzo, Pleo y Google. Si estás entusiasmado por abordar algunos de los problemas más difíciles de la IA y ayudar a dar forma a la demanda futura de las operaciones del cliente, nos encantaría escucharte. Cómo lograr un impacto en la generación DTM: Construir y gestionar programas de espectro completo para construir un flujo coherente y calificado de datos a escala propia. No se requiere experiencia en codificación, solo una profunda curiosidad y la capacidad de aprender nuevas herramientas rápidamente. Colaborar con Ventas: Socio con las ventas sobre planificación del pipeline, refinamiento de ICP, enriquecimiento de datos y fluidos procesos de entrega de leads. Optimizar el rendimiento completo: realizar un seguimiento, analizar y optimizar métricas de funil completo (CAC, tasas de conversión, calidad de plomo) y ejecutar experimentos continuos para maximizar los resultados. ¿Qué traerá a B2B SaaS/AI Experiencia? Durante los próximos 10 años, cada empresa tendrá que adoptar las operaciones basadas en la IA para mantenerse competitiva y este papel lo coloca justo en el centro de esa transformación. Abordará problemas desafiantes y nuevos, trabajará con algunas de las marcas más emocionantes del sector bancario y fintech a través de diferentes industrias e estará rodeado por un equipo apasionado e inteligente que está impulsado a construir algo innovador.