Xcel Energy Inc
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of?
Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.
This role is onsite 3 days per week in Eau Claire, WI
Position Summary Create, design, schedule and reconcile electric, gas services and protective lighting, with a focus on opportunities for joint trench installation.
Provide interface between Designers, locating, construction resources and Xcel customers to ensure work is scoped and designed for construction resources to install based on customer driven expectations.
This includes new electric, gas service installations, night watches and customer upgrades.
May be expected to assist as needed after normal business hours during emergency situations.
Essential Responsibilities
Coordinate and/or schedule electric and gas service installations between construction resources, locating, government agencies, other utilities and Xcel customers to provide timely completion of work in order to meet customers requirements based.
Customer contact point for scheduling, construction procedures, joint trench practices, administering A.I. charges and explaining company policies to customers.
Advise and answer general inquires regarding job status which directly affects Xcel Energy's customer service focus.
Design services to meet Xcel construction standards, and reconcile projects.
Keep status updated on all work using appropriate Xcel computer systems.
Occasional site visits with customers to assure Xcel requirements are met.
Determine when necessary permit required and prepare agreements, contracts and permits for State, City, County and railroads.
Distribute to proper authorities and internal resources.
Responsible for billing customers in accordance with AI's.
This includes billing, collection and preparation of sundry receipts for money's received from customers on agreements.
Responsible for accurate information reflecting all of Xcel Energy's involvement or requirements in systems such as Salesforce, SAP, GIS SmallWorld, and Work Management and other systems as required.
Minimum Requirements
3 years experience with electric and/or gas operations or customer service/equivalent
Customer service experience in a high demand environment
Working knowledge of Xcel Energy's design standards and construction practices, and corporate policies
PC based computer skills.
Working knowledge of Xcel's operating systems, Salesforce, SAP, GIS SmallWorld, and other systems as required
Highly effective communication and innovative problem solving skills
Self starter, able to work with minimal supervision
Preferred Characteristics
Training in Basic Electricity/Gas and Customer Service very desirable
Strong organizational skills
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy‑related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states.
At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need.
If you’re ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
The anticipated starting base pay for this position is $25.00 to $35.00 per hour.
This position is eligible for the following benefits:
Spot On Bonus
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA)
Limited-Purpose FSA
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave
Deadline to Apply: 01/15/26
EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)
All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.
ACCESSIBILITY STATEMENT Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com.
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
#J-18808-Ljbffr
Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.
This role is onsite 3 days per week in Eau Claire, WI
Position Summary Create, design, schedule and reconcile electric, gas services and protective lighting, with a focus on opportunities for joint trench installation.
Provide interface between Designers, locating, construction resources and Xcel customers to ensure work is scoped and designed for construction resources to install based on customer driven expectations.
This includes new electric, gas service installations, night watches and customer upgrades.
May be expected to assist as needed after normal business hours during emergency situations.
Essential Responsibilities
Coordinate and/or schedule electric and gas service installations between construction resources, locating, government agencies, other utilities and Xcel customers to provide timely completion of work in order to meet customers requirements based.
Customer contact point for scheduling, construction procedures, joint trench practices, administering A.I. charges and explaining company policies to customers.
Advise and answer general inquires regarding job status which directly affects Xcel Energy's customer service focus.
Design services to meet Xcel construction standards, and reconcile projects.
Keep status updated on all work using appropriate Xcel computer systems.
Occasional site visits with customers to assure Xcel requirements are met.
Determine when necessary permit required and prepare agreements, contracts and permits for State, City, County and railroads.
Distribute to proper authorities and internal resources.
Responsible for billing customers in accordance with AI's.
This includes billing, collection and preparation of sundry receipts for money's received from customers on agreements.
Responsible for accurate information reflecting all of Xcel Energy's involvement or requirements in systems such as Salesforce, SAP, GIS SmallWorld, and Work Management and other systems as required.
Minimum Requirements
3 years experience with electric and/or gas operations or customer service/equivalent
Customer service experience in a high demand environment
Working knowledge of Xcel Energy's design standards and construction practices, and corporate policies
PC based computer skills.
Working knowledge of Xcel's operating systems, Salesforce, SAP, GIS SmallWorld, and other systems as required
Highly effective communication and innovative problem solving skills
Self starter, able to work with minimal supervision
Preferred Characteristics
Training in Basic Electricity/Gas and Customer Service very desirable
Strong organizational skills
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy‑related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states.
At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need.
If you’re ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
The anticipated starting base pay for this position is $25.00 to $35.00 per hour.
This position is eligible for the following benefits:
Spot On Bonus
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA)
Limited-Purpose FSA
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave
Deadline to Apply: 01/15/26
EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)
All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.
ACCESSIBILITY STATEMENT Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com.
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
#J-18808-Ljbffr