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Home Choice Stores

Customer Account Representative

Home Choice Stores, Minneapolis, Minnesota, United States, 55400

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Customer Account Representative

– Home Choice Stores

Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour?

Who We Are At

Home Choice! , we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we’re here to make our customers experience seamless, stress‑free, and tailored to their lifestyle.

The Role The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction.

Key Responsibilities

Customer Service:

Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes and obtain new orders when needed on the sales floor and over the phone.

Deliveries and Pickups:

Get out of the store and demonstrate a winning spirit through safe and compliant loading/unloading and installation of products, following all handling and transportation procedures and keeping vehicles clean and properly maintained.

Merchandising:

Maintain an inviting store with organized product and cleanliness by refurbishing merchandise to like‑new condition and keeping showroom dusted, vacuumed and organized.

Expected Hours of Work This is a full‑time position. Hours/days of work are Monday through Saturday, store open to close hours with

SUNDAY’S OFF

along with one additional weekday off. Schedules and hours per week/overtime may change throughout the year as directed by management and business needs.

Compensation Position is paid hourly in accordance with Home Choice!’s payroll procedures. In addition to an hourly rate, the role is paid out WEEKLY. Rate: $15.90 per hour – $18.70 per hour (Paid out weekly).

Job Requirements

Must be at least 18 years of age.

High school diploma or GED.

Excellent communication and interpersonal skills.

Valid state driver’s license and good driving record – drivers are required to use company vehicles.

Ability to lift and move product such as furniture, electronics, and appliances.

Ability to work a flexible schedule, including evenings, weekends, and holidays.

Consistent in‑person attendance.

Benefits

Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match.

Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.

Award‑Winning Culture, Career Growth Opportunities, Weekly Pay.

Physical Demands Position requires talking, hearing, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move heavy items and merchandise. All employees must adhere to company safety guidelines.

Equal Employment Opportunity Home Choice! is an equal‑opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, and without regard to race, color, religion, national origin, ancestry, disability, sex, gender identity, orientation, age, veteran status, or any other protected characteristic. Home Choice! creates a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.

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