Home Choice Stores
Customer Account Representative
Home Choice Stores, Burnsville, Minnesota, United States, 55337
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Interested in a minimum starting hourly rate of
$15.90 per hour
–
$18.70 per hour?
Who We Are Home Choice!
believes in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we’re here to make our customers’ experience seamless, stress‑free, and tailored to their lifestyle. Our coworkers embody our family values and play an individual role in making our customers’ dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that’s redefining how people shop and pay for the home upgrades they’ve always wanted.
The Role The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values.
Ideally, a candidate for this role is friendly, possesses excellent communication skills, is dynamic with an outgoing personality, seeks to learn, is customer service oriented, and desires a career, not just a job.
Expected Hours of Work This is a full-time position. Hours/days of work are Monday through Saturday, store open to close hours with
SUNDAY’S OFF
along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
Compensation The position is paid hourly in accordance with Home Choice!’s payroll procedures. In addition to an hourly rate, the position is paid out
WEEKLY
along with all company‑wide roles.
$15.90 per hour – $18.70 per hour (Paid out weekly)
Key Responsibilities
Customer Service:
Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes and obtain new orders when needed on the sales floor and over the phone.
Deliveries and Pickups:
Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
Merchandising:
Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like‑new condition and keeping showroom dusted, vacuumed and organized.
Job Requirements
Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Valid state driver's license and good driving record – you WILL be driving the company vehicles.
Ability to lift and move product such as furniture, electronics, and appliances.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in‑person attendance.
Why Work For “Home Choice!”?
Great Benefits: Medical, Dental, Vision, life insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
Award‑Winning Culture.
Career Growth Opportunities.
Weekly Pay.
Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Equal Employment Opportunity Home Choice! is an equal opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, and without regard to any protected class. This commitment extends to race, color, religion, sex, age, sexual orientation, citizenship, and other categories as defined by federal, state, and local law.
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Interested in a minimum starting hourly rate of
$15.90 per hour
–
$18.70 per hour?
Who We Are Home Choice!
believes in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we’re here to make our customers’ experience seamless, stress‑free, and tailored to their lifestyle. Our coworkers embody our family values and play an individual role in making our customers’ dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that’s redefining how people shop and pay for the home upgrades they’ve always wanted.
The Role The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values.
Ideally, a candidate for this role is friendly, possesses excellent communication skills, is dynamic with an outgoing personality, seeks to learn, is customer service oriented, and desires a career, not just a job.
Expected Hours of Work This is a full-time position. Hours/days of work are Monday through Saturday, store open to close hours with
SUNDAY’S OFF
along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
Compensation The position is paid hourly in accordance with Home Choice!’s payroll procedures. In addition to an hourly rate, the position is paid out
WEEKLY
along with all company‑wide roles.
$15.90 per hour – $18.70 per hour (Paid out weekly)
Key Responsibilities
Customer Service:
Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes and obtain new orders when needed on the sales floor and over the phone.
Deliveries and Pickups:
Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
Merchandising:
Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like‑new condition and keeping showroom dusted, vacuumed and organized.
Job Requirements
Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Valid state driver's license and good driving record – you WILL be driving the company vehicles.
Ability to lift and move product such as furniture, electronics, and appliances.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in‑person attendance.
Why Work For “Home Choice!”?
Great Benefits: Medical, Dental, Vision, life insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
Award‑Winning Culture.
Career Growth Opportunities.
Weekly Pay.
Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Equal Employment Opportunity Home Choice! is an equal opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, and without regard to any protected class. This commitment extends to race, color, religion, sex, age, sexual orientation, citizenship, and other categories as defined by federal, state, and local law.
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