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Schwartz Mazda

Service Advisor

Schwartz Mazda, Shrewsbury, New Jersey, us, 07702

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Schwartz Mazda is a fourth-generation family‑owned business dedicated to delivering the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on how we treat our customers. Over 106 years, our employees have been like family, and when they are happy, that positivity shines through to every customer.

Base pay range $50,000.00/yr - $85,000.00/yr

What We're Looking For Our growing Business Development Department is seeking ambitious, goal‑oriented individuals. No automotive experience is required—customer service and sales professionals looking for an opportunity to grow and develop their career are encouraged to apply.

Benefits

Best hours in the industry

Spa Days

Amazing culture

Great pay

Opportunity for advancement

Incredible longevity bonuses

Fun team outings

Amazing paid training

Medical

Vision

Dental

401 W/ Match

HSA

Paid Maternity Leave

What We Offer

Salary, commission, and bonus‑based pay plan

Training onsite and offsite through dealer training such as NA. You will be trained under one of the industry’s best BDC Managers on phone and internet leads as well as all internet applications.

With a rapidly growing dealership and a need for used car, new car, service, and truck specialists, there is room to grow into a BDC Manager of these departments. Schwartz is a fun, growing, and always improving work environment with many company outings and competitions.

Weekly goals

Team environment and a new office is being built as part of the new building plan

Medical, vision, dental

401 with Match

HSA

Paid Vacation

Responsibilities

Ensure that customers receive prompt, courteous, and effective service

Serve as a liaison between technicians and customers

Take ownership of the customer's experience by carrying out additional assignments that allow the dealership to leave a positive impression with the customer

Assist the Service Manager with managing and hiring technicians and service advisors

Distribute work between technicians

Prioritize required services

Ensure customer has a positive dealership experience

Update customers during all points of service

Give out loaners to customers

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Qualifications

Ability to work full time, including Saturdays and some evenings

Confident, pleasant, and professional phone voice

Possess time‑management skills and be able to work independently

Not scared of the word "No"

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