New England Heritage Properties
Resident Services Coordinator
New England Heritage Properties, Lowell, Massachusetts, United States, 01856
Resident Services Coordinator
Heritage Properties, a leading real estate management company in Lowell, MA is seeking a talented Full Time Resident Services Coordinator to join our team. In this position, you will have the opportunity to collaborate with a diverse team of professionals, including property managers, leasing agents and maintenance technicians.
Responsibilities
Communicate professionally and clearly with residents, colleagues, and contractors
Contribute to a collaborative team environment
Maintain strong organizational, time management and communication skills
Work independently and as a team, motivated and highly proactive
Handle and manage time-sensitive tasks
Proficiency in Microsoft Office and Excel
Handle all interactions regarding resident relations questions or concerns
Enforce all items of the lease; handle all complaints & resolutions
Act as the primary liaison for resident communication, ensuring timely and professional distribution of building updates, notices, and community-wide emails
Responsible for all delinquency collection efforts
Benefits
Paid Time Off
13 Paid Holidays
Birthday Off Paid
401(k) – Company Match up to 4%
Long Term Disability – Employer Funded
Life Insurance – Employer Funded
Health Insurance – Blue Cross Blue Shield (Employer pays 60%, Employee 40%)
Dental Insurance – Altus Dental (Employer pays 20%, Employee 80%)
Employee Assistance Program
Access to Financial Planner
Schedule: Monday-Friday 8:30am-5:00pm
Heritage Properties is proud to practice Equal Employment Opportunity and affirmative action (EEO/AA). All employment is decided on the basis of qualifications, merit, and business need.
Heritage Properties was founded over 48 years ago, with a mission: “We put people first.” We invest our time prioritizing residents, partners, staff, and the surrounding community to continually elevate our service, identify new opportunities, strengthen relationships, and improve our business model.
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Responsibilities
Communicate professionally and clearly with residents, colleagues, and contractors
Contribute to a collaborative team environment
Maintain strong organizational, time management and communication skills
Work independently and as a team, motivated and highly proactive
Handle and manage time-sensitive tasks
Proficiency in Microsoft Office and Excel
Handle all interactions regarding resident relations questions or concerns
Enforce all items of the lease; handle all complaints & resolutions
Act as the primary liaison for resident communication, ensuring timely and professional distribution of building updates, notices, and community-wide emails
Responsible for all delinquency collection efforts
Benefits
Paid Time Off
13 Paid Holidays
Birthday Off Paid
401(k) – Company Match up to 4%
Long Term Disability – Employer Funded
Life Insurance – Employer Funded
Health Insurance – Blue Cross Blue Shield (Employer pays 60%, Employee 40%)
Dental Insurance – Altus Dental (Employer pays 20%, Employee 80%)
Employee Assistance Program
Access to Financial Planner
Schedule: Monday-Friday 8:30am-5:00pm
Heritage Properties is proud to practice Equal Employment Opportunity and affirmative action (EEO/AA). All employment is decided on the basis of qualifications, merit, and business need.
Heritage Properties was founded over 48 years ago, with a mission: “We put people first.” We invest our time prioritizing residents, partners, staff, and the surrounding community to continually elevate our service, identify new opportunities, strengthen relationships, and improve our business model.
#J-18808-Ljbffr