The CAR Group (Norm Reeves Dealerships)
Honda Service Advisor
The CAR Group (Norm Reeves Dealerships), North Richland Hills, Texas, United States, 76180
3 days ago Be among the first 25 applicants
Rev Up Your Career As a Honda Service Advisor at Norm Reeves Honda-North Richland Hills Location: North Richland Hills, TX (Onsite) | Type: Full Time | Salary Range: $60,000 - $125,000
Schedule: Monday-Saturday | Sundays off with another day off mid‑week.
As our Service Advisor, you’re a key team member at Norm Reeves Honda in North Richland Hills. You’re responsible for creating a super service experience for our guests and building the bridge between guests and technicians. This role is a great way to kick start your career with us!
What You’ll Do
Greet guests as they arrive in the Service drive
Advising customers on maintenance and repair options, including upselling additional services when appropriate
Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
Collaborating with the service technicians to relay customer concerns and ensure accurate service execution
Maintaining detailed records of customer interactions, services performed, and parts used, as well as managing service history
Communicate empathetically with guests about their vehicle
Provide timely follow‑up progress of each repair order and contact guests with repair changes
Analyze quality control reports and maintain a high Customer Service Index Score
Process monetary transactions
What You’ll Need
Full‑time availability and at least 18 years old
A valid driver’s license with an acceptable driving record
Creative, positive, team‑player attitude
Ability to analyze situations and make win‑win business decisions
Honesty, empathy, and exceptional communication skills
Leadership skills in team‑based and independent settings
What We Offer
Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
Your Network, Your Success – Employee Referral Bonus Program – Earn While Building a Stronger Team.
Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
Secure Your Future – Build Wealth with 401k Matching – We Match 25% on Your $4,000 Contribution.
Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work‑Life Balance.
Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account – Save on Taxes for Qualified Expenses.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Motor Vehicle Manufacturing (Industry)
Referrals increase your chances of interviewing at The CAR Group (Norm Reeves Dealerships) by 2x
Get notified about new Service Advisor jobs in North Richland Hills, TX.
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Rev Up Your Career As a Honda Service Advisor at Norm Reeves Honda-North Richland Hills Location: North Richland Hills, TX (Onsite) | Type: Full Time | Salary Range: $60,000 - $125,000
Schedule: Monday-Saturday | Sundays off with another day off mid‑week.
As our Service Advisor, you’re a key team member at Norm Reeves Honda in North Richland Hills. You’re responsible for creating a super service experience for our guests and building the bridge between guests and technicians. This role is a great way to kick start your career with us!
What You’ll Do
Greet guests as they arrive in the Service drive
Advising customers on maintenance and repair options, including upselling additional services when appropriate
Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
Collaborating with the service technicians to relay customer concerns and ensure accurate service execution
Maintaining detailed records of customer interactions, services performed, and parts used, as well as managing service history
Communicate empathetically with guests about their vehicle
Provide timely follow‑up progress of each repair order and contact guests with repair changes
Analyze quality control reports and maintain a high Customer Service Index Score
Process monetary transactions
What You’ll Need
Full‑time availability and at least 18 years old
A valid driver’s license with an acceptable driving record
Creative, positive, team‑player attitude
Ability to analyze situations and make win‑win business decisions
Honesty, empathy, and exceptional communication skills
Leadership skills in team‑based and independent settings
What We Offer
Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
Your Network, Your Success – Employee Referral Bonus Program – Earn While Building a Stronger Team.
Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
Secure Your Future – Build Wealth with 401k Matching – We Match 25% on Your $4,000 Contribution.
Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work‑Life Balance.
Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account – Save on Taxes for Qualified Expenses.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Motor Vehicle Manufacturing (Industry)
Referrals increase your chances of interviewing at The CAR Group (Norm Reeves Dealerships) by 2x
Get notified about new Service Advisor jobs in North Richland Hills, TX.
#J-18808-Ljbffr