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Tire Pros

Automotive Service Advisor

Tire Pros, Little Rock, Arkansas, United States, 72208

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Benefits:

401(k) 401(k) matching Bonus based on performance Competitive salary Employee discounts Health insurance Company Overview

As a family owned and operated business, at All About Tire & Brake we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. This job is a fast paced, customer facing position where multi-tasking is a must. We are a 100% honest shop; we'll never sell something our customers don't need. We're closed on weekends, Monday-Friday only! If you have experience with tire sales and automotive repair and are looking for a change, give us a call! Ask for Mike or Ryan (501) 565-8473 Benefits and Perks

Excellent Training and Development Competitive Compensation Friendly Work Environment Top Tier Benefits Job Summary

Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.

Great growth and career opportunities.

Responsibilities

Promptly meets and greets customers Determines the nature of customer problems; May make road test or visually inspect the vehicle Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold Obtains customer approval for service before delivering order to service personnel Reviews completed repairs or services performed with customers and collects payment Maintains cleanliness of showroom and re-stocks display as needed Performs daily cash/sales procedures at close of business day Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations Desired Qualifications

High School graduate or comparable vocational training Knowledge of computerized sales and marketing software Knowledge of auto/truck tire, lubrication and maintenance issues Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions Preferred Experience: 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.

Experience as a vehicle mechanic or lubrication technician

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