Director of Operations
Gaines & Associates, PC., Edison, NJ, United States
Gaines & Associates, PC (GAPC)
is a fast-growing CPA–CFO–Business Advisory firm serving lower‑and‑middle‑market clients nationwide. We are building a more vertical, operations‑driven organization and implementing a new internal workflow + profitability management system. We are seeking a
Director of Operations
to run day‑to‑day operations and drive execution excellence across our Tax, CFO/Accounting, and Advisory practices.
About the Role
The
Director of Operations
is responsible for ensuring that the firm’s work is
planned, resourced, executed, and delivered
with consistency and quality. This role runs the operational engine of GAPC—workflow, capacity, processes, and performance—and partners with practice leads to keep client deliverables moving efficiently.
This is a hands‑on leadership role for someone who has built or managed operations in a
CPA, consulting, advisory, or professional services
environment.
What You’ll Do
Operational Leadership
Manage day‑to‑day operations across Tax, CFO/Accounting, and Advisory practices.
Ensure client deliverables are properly scoped, scheduled, assigned, and completed on time.
Run weekly operations meetings; monitor deadlines, bottlenecks, risks and workloads.
Build and maintain capacity and utilization models.
Workflow & Systems
Lead adoption and continuous improvement of our CRM and internal workflow & profitability systems.
Ensure 100% of work is tracked with clear owners, due dates, and statuses.
Standardize operational workflows, templates, and SOPs.
Process & Quality
Implement and enforce SOPs across practices.
Improve client onboarding workflows and delivery standards.
Support practice leads in optimizing processes and managing resources.
Performance Management
Track operational KPIs (on‑time delivery, utilization, throughput, errors).
Provide performance and resource insights to leadership.
Recommend and implement improvements to efficiency, staffing, and processes.
What You Bring
7+ years
of operations or management experience in a
CPA firm, CFO advisory, consulting, or professional services environment .
Strong understanding of workflows in tax, accounting, and/or advisory services.
Demonstrated ability to run operations, manage capacity, coordinate teams, and enforce process discipline.
Experience with workflow/project management systems and data‑driven decision‑making.
Strong communication skills and ability to work directly with partners and practice leaders.
Bachelor’s degree in Business Administration, Accounting, Finance, Operations Management, Industrial Engineering, or a related field is required; MBA or related advanced degree preferred.
Competitive salary with performance‑based bonus.
401(k) plan and comprehensive benefits package.
Vacation/PTO.
Continuing professional education and development support.
Full‑time (40+ hours/week).
How to Apply
Please apply directly on LinkedIn with your resume and a brief cover letter (2–3 bullet points on relevant experience or wins) or send to careers@ggapc.com. For more information about GAPC, please visit https://www.gainescpacfo.com/.
#J-18808-Ljbffr
is a fast-growing CPA–CFO–Business Advisory firm serving lower‑and‑middle‑market clients nationwide. We are building a more vertical, operations‑driven organization and implementing a new internal workflow + profitability management system. We are seeking a
Director of Operations
to run day‑to‑day operations and drive execution excellence across our Tax, CFO/Accounting, and Advisory practices.
About the Role
The
Director of Operations
is responsible for ensuring that the firm’s work is
planned, resourced, executed, and delivered
with consistency and quality. This role runs the operational engine of GAPC—workflow, capacity, processes, and performance—and partners with practice leads to keep client deliverables moving efficiently.
This is a hands‑on leadership role for someone who has built or managed operations in a
CPA, consulting, advisory, or professional services
environment.
What You’ll Do
Operational Leadership
Manage day‑to‑day operations across Tax, CFO/Accounting, and Advisory practices.
Ensure client deliverables are properly scoped, scheduled, assigned, and completed on time.
Run weekly operations meetings; monitor deadlines, bottlenecks, risks and workloads.
Build and maintain capacity and utilization models.
Workflow & Systems
Lead adoption and continuous improvement of our CRM and internal workflow & profitability systems.
Ensure 100% of work is tracked with clear owners, due dates, and statuses.
Standardize operational workflows, templates, and SOPs.
Process & Quality
Implement and enforce SOPs across practices.
Improve client onboarding workflows and delivery standards.
Support practice leads in optimizing processes and managing resources.
Performance Management
Track operational KPIs (on‑time delivery, utilization, throughput, errors).
Provide performance and resource insights to leadership.
Recommend and implement improvements to efficiency, staffing, and processes.
What You Bring
7+ years
of operations or management experience in a
CPA firm, CFO advisory, consulting, or professional services environment .
Strong understanding of workflows in tax, accounting, and/or advisory services.
Demonstrated ability to run operations, manage capacity, coordinate teams, and enforce process discipline.
Experience with workflow/project management systems and data‑driven decision‑making.
Strong communication skills and ability to work directly with partners and practice leaders.
Bachelor’s degree in Business Administration, Accounting, Finance, Operations Management, Industrial Engineering, or a related field is required; MBA or related advanced degree preferred.
Competitive salary with performance‑based bonus.
401(k) plan and comprehensive benefits package.
Vacation/PTO.
Continuing professional education and development support.
Full‑time (40+ hours/week).
How to Apply
Please apply directly on LinkedIn with your resume and a brief cover letter (2–3 bullet points on relevant experience or wins) or send to careers@ggapc.com. For more information about GAPC, please visit https://www.gainescpacfo.com/.
#J-18808-Ljbffr