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Trulieve

Brand and Community Ambassador

Trulieve, West Palm Beach, Florida, United States, 33412

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Job Title:

Brand and Community Ambassador

Department:

Transformation

Reports to:

Brand and Community Engagement Manager

FLSA Status:

Regular- Exempt

Role Summary The Brand and Community Ambassador will work very closely with the Sales organization, Physician’s engagement, and Field Marketing to reach new customers and satisfy current customers through marketing initiatives, localized marketing and/or events, and other activities that drive traffic, increase conversion, and deliver brand excitement. We are seeking outgoing, enthusiastic team members to work within the community, dispensaries, and vendors to staff various events/promotions and pop-ups for Trulieve. As a Brand Ambassador for Trulieve, you will be the face of our brands, engaging with dispensaries, retail customers, and patients while teaching them about our products. This will require a strong knowledge of our processes, procedures, and product portfolio.

Key Duties and Responsibilities

Interact in a friendly, enthusiastic, energetic and outgoing manner within the community, dispensaries, retail customers, and patients in public settings

Grow the customer / patient pool within our states through events and community partnerships

Generate brand awareness and positive product impressions to increase product awareness across our internal brand portfolio

Assess customers’ needs and interests to best recommend products

Set up, break down, product sampling and education stations during community & in-store demonstrations

Timely completion of all event reports, paperwork, and on-going training commitments

Partner with sales and marketing teams to execute marketing events and program calendars to increase awareness, drive engagement, generate leads, and support conversion rates

Perform budtender education, gather store contact information and educate store staff

Represent our portfolio of brands at events and provide product knowledge to patients and consumers

Skills and Qualifications

2+ years of working experience in field marketing and/or marketing space

High School Diploma preferred, degree in marketing or communication a plus

Results driven and passionate about meeting consumers’ needs

Previous experience in planning and executing marketing events and campaigns

Strong communication and interpersonal skills; comfortable speaking with groups and engaging diverse communities

Collaborative team player, open to feedback; highly organized, detail oriented and proactive

Strategic, self‑motivated, intellectually curious, innovative and resourceful

Additional Minimal Qualifications

Must possess a valid driver’s license and maintain a clean driving record

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to relate to and work with patrons of different ages, abilities, and those experiencing emotional distress or displaying a hostile attitude

Physical Requirements

Frequently required to move/traverse throughout facilities, including tight spaces

Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices

Regularly required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50 lbs.; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)

Occasionally required to remain in a seated position

Must have visual and auditory acuity with or without aids to perform all functions of the position

Work Schedule 45+ hours weekly with flexible hours depending on business needs. Must be available to work evenings, weekends, and holidays. Travel 75% of the work schedule.

Equal Opportunity Employer: Trulieve Supports a Drug Free Workplace

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