The Macomb Group
Inside Sales / Stocklisting Associate / CSR
The Macomb Group, Charlotte, North Carolina, United States, 28245
Inside Sales / Stocklisting Associate
The Macomb Group, a leading distributor specializing in Pipe, Valve, and Fittings, is hiring a
full‑time inside sales/stocklisting associate
for our Charlotte, North Carolina location.
Summary The role blends inside sales with detailed stocklisting responsibilities. The incumbent will generate accurate quotes, maintain strong client relationships, and support operational efficiency for fire protection and fabrication projects.
Responsibilities
Customer Engagement: Serve as main contact, address inquiries, provide quotes, and process orders.
Relationship Management: Build and maintain strong client relationships, upsell & cross‑sell opportunities.
Stocklisting & Technical Support: Prepare detailed material lists for fire protection projects using HydraTech, coordinate with internal teams and purchasing.
Business Development: Proactively expand customer base, strengthen existing relationships and support positioning as leader in fire protection fabrication.
Collaboration & Reporting: Coordinate with fabrication, sales, and purchasing teams; compile reports tracking sales performance, retention, and operational improvements.
Qualifications
1+ years of inside sales, customer service, or related field; experience in fire protection or construction an advantage.
Familiarity with stocklisting processes; HydraTech software preferred.
Strong interpersonal and communication skills focused on customer satisfaction.
Excellent organization and multitasking in fast‑paced environment.
Proficient with Microsoft Office; ERP or industry software experience is a plus.
Working Conditions
Office‑based role with extended computer use; occasional exposure to manufacturing noise and temperature changes.
Some travel may be required to meet customers or attend training.
Work Setting Charlotte, North Carolina | Monday–Friday, 9 AM–6 PM (day shift)
Benefits
PTO, paid holidays, birthday off with pay.
Vehicle discount (GM, Ford).
Medical: Company pays 75% of premium + free wrap; telemedicine, dental, vision, life insurance, AD&D, critical illness, accident insurance.
Short/Long‑term disability.
401(k) with 25% match, no cap.
Culture & Recognition With 25+ locations, our culture emphasizes teamwork, learning, and celebration. We sponsor lunch‑and‑learn sessions, hold customer appreciation BBQs, and recognize employees with anniversaries, leadership awards and casual Fridays. We are BUILT TO SAY
YES
to both customers and our team.
#J-18808-Ljbffr
full‑time inside sales/stocklisting associate
for our Charlotte, North Carolina location.
Summary The role blends inside sales with detailed stocklisting responsibilities. The incumbent will generate accurate quotes, maintain strong client relationships, and support operational efficiency for fire protection and fabrication projects.
Responsibilities
Customer Engagement: Serve as main contact, address inquiries, provide quotes, and process orders.
Relationship Management: Build and maintain strong client relationships, upsell & cross‑sell opportunities.
Stocklisting & Technical Support: Prepare detailed material lists for fire protection projects using HydraTech, coordinate with internal teams and purchasing.
Business Development: Proactively expand customer base, strengthen existing relationships and support positioning as leader in fire protection fabrication.
Collaboration & Reporting: Coordinate with fabrication, sales, and purchasing teams; compile reports tracking sales performance, retention, and operational improvements.
Qualifications
1+ years of inside sales, customer service, or related field; experience in fire protection or construction an advantage.
Familiarity with stocklisting processes; HydraTech software preferred.
Strong interpersonal and communication skills focused on customer satisfaction.
Excellent organization and multitasking in fast‑paced environment.
Proficient with Microsoft Office; ERP or industry software experience is a plus.
Working Conditions
Office‑based role with extended computer use; occasional exposure to manufacturing noise and temperature changes.
Some travel may be required to meet customers or attend training.
Work Setting Charlotte, North Carolina | Monday–Friday, 9 AM–6 PM (day shift)
Benefits
PTO, paid holidays, birthday off with pay.
Vehicle discount (GM, Ford).
Medical: Company pays 75% of premium + free wrap; telemedicine, dental, vision, life insurance, AD&D, critical illness, accident insurance.
Short/Long‑term disability.
401(k) with 25% match, no cap.
Culture & Recognition With 25+ locations, our culture emphasizes teamwork, learning, and celebration. We sponsor lunch‑and‑learn sessions, hold customer appreciation BBQs, and recognize employees with anniversaries, leadership awards and casual Fridays. We are BUILT TO SAY
YES
to both customers and our team.
#J-18808-Ljbffr