Breezeline
Inside Sales Representative (Remote)
Company: Breezeline
Location: Connecticut, Delaware, Florida, Pennsylvania, Ohio, Maine, Maryland, New Hampshire, South Carolina, Virginia, and West Virginia.
Time type: Regular
Job Description Breezeline's inside sales team is responsible for using a consultative selling approach to promote and position value around the products and services to identify a home solution for new and existing customers. Uses skills in communication and sales to highlight the advantages of a product or service.
Responsibilities
Plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives
Meet or exceed all sales goals for each product line, while increasing company revenue
Uses a consultative selling approach to determine needs, wants, and pain points to customize the perfect solution for their needs
Develop meaningful relationships with customers to encourage trust and loyalty
Serves as an expert to customers on all Breezeline’s products and services and an educator on what differentiates us from competitors
Navigates through several applications, collects, and keys important customer information, work orders, installation details, processes serviceability checks with accuracy levels that meet expectations and is able to keep customer information confidential
Enhances the customer’s experience by maintaining call quality assurance levels that meet department expectations
Spanish proficiency desirable in some locations
Qualifications Education and/or Experience: High school diploma or general education degree (GED).
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: Knowledge of Database software; Internet software and Word Processing software.
Experience in Customer Billing Relations Management (CRM) preferred.
Benefits
Competitive salary
Medical coverage (including prescription and vision plans)
Dental coverage
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Voluntary employee, spousal, and child life insurance
Company recognized Holidays with additional Floating Holidays
Paid Time Off (PTO) programs
Comprehensive Flex Work Policy
401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
Participation in the Employee Bonus Plan
Participation in the Cogeco Stock Purchase Plan
Complimentary and discounted broadband services (for those in our service area)
Tuition Reimbursement
Headspace Membership
Opportunities for LinkedIn Learning subscriptions for select colleagues
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Telecommunications
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com.
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Location: Connecticut, Delaware, Florida, Pennsylvania, Ohio, Maine, Maryland, New Hampshire, South Carolina, Virginia, and West Virginia.
Time type: Regular
Job Description Breezeline's inside sales team is responsible for using a consultative selling approach to promote and position value around the products and services to identify a home solution for new and existing customers. Uses skills in communication and sales to highlight the advantages of a product or service.
Responsibilities
Plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives
Meet or exceed all sales goals for each product line, while increasing company revenue
Uses a consultative selling approach to determine needs, wants, and pain points to customize the perfect solution for their needs
Develop meaningful relationships with customers to encourage trust and loyalty
Serves as an expert to customers on all Breezeline’s products and services and an educator on what differentiates us from competitors
Navigates through several applications, collects, and keys important customer information, work orders, installation details, processes serviceability checks with accuracy levels that meet expectations and is able to keep customer information confidential
Enhances the customer’s experience by maintaining call quality assurance levels that meet department expectations
Spanish proficiency desirable in some locations
Qualifications Education and/or Experience: High school diploma or general education degree (GED).
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: Knowledge of Database software; Internet software and Word Processing software.
Experience in Customer Billing Relations Management (CRM) preferred.
Benefits
Competitive salary
Medical coverage (including prescription and vision plans)
Dental coverage
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Voluntary employee, spousal, and child life insurance
Company recognized Holidays with additional Floating Holidays
Paid Time Off (PTO) programs
Comprehensive Flex Work Policy
401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
Participation in the Employee Bonus Plan
Participation in the Cogeco Stock Purchase Plan
Complimentary and discounted broadband services (for those in our service area)
Tuition Reimbursement
Headspace Membership
Opportunities for LinkedIn Learning subscriptions for select colleagues
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Telecommunications
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com.
#J-18808-Ljbffr