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WVU Medicine

Business Optimization Strategist

WVU Medicine, Core, West Virginia, United States, 26529

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Lead efforts to design, innovate, and implement solutions as needed to improve systems and processes. Advocate for customers to understand business needs and identify improvement/productivity opportunities. Possesses critical thinking skills to assess analytical needs and determine the appropriate course of action. Manage successful relationships across project teams and facilitates the development of optimal solutions. Use of performance improvement, project management, cost accounting, industrial engineering, and technological skills will be employed to work with all levels of WVUHS management and medical staff. Continuous learning of current database structure, and business intelligence tools is required to confer with customers and other members of the application teams. Effectively communicate across all levels of the organization.

Minimum Qualifications Education, Certification, and/or Licensure (Master Level)

Master’s degree in Information Technology, Computer Science, Engineering, Business Management, Business Administration, Accounting, or Hospital Administration, OR 4 years of data analytics experience required.

This position will require an EPIC official designation of “Proficient” within the new hire probationary period.

Experience (Master Level)

1 year experience working with relational database structures including design, testing, troubleshooting problems and/or training.

1 year of experience in data analysis and/or health care planning background.

1 year of experience with reporting tools such as Crystal Reports.

Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.

Education, Certification, and/or Licensure (Bachelor Level)

Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Management, Business Administration, Accounting, OR 4 years of data analytics experience required.

This position will require an EPIC official designation of “Proficient” within the new hire probationary period.

Experience (Bachelor Level)

2 years of experience working with relational database structures including design, testing, troubleshooting problems and/or training required.

2 years of experience in data analysis and/or health care planning background.

2 years of experience with reporting tools such as Crystal Reports.

Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.

Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

Preferred Qualifications

Familiarity with applications to be supported preferred.

Experience with Structured Query Language (SQL/Oracle) and/or business intelligence tools.

Core Duties and Responsibilities

Maintains a thorough understanding of the database structure and business intelligence tools to create required analytical solutions.

Serves as first point of contact for data analytics and process improvement.

Performs data analysis and creates queries, programs and automation.

Uses analytical methods to ensure reported data is meaningful and accurate.

Demonstrates technical ability in data analytics using various systems and tools such as Tableau, Microsoft Office Suite, and SAP products.

Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects.

Leads data requirements gathering for problem identification, resolution, and solution design.

Provides analytical insights from data to drive strategic business decisions.

Project Coordination: Identifies need for cross‑functional teams to ensure projects are completed.

Reviews, identifies and documents any issues, barriers, or risks and brings them to management’s attention.

Provides project/task coordination services to customers as assigned.

Manages workload and balances quality of work with deadlines to fulfill user expectations and project goals.

Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc.

Implements changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer.

Communicates to all parties the nature, significance and risk factors of corresponding projects.

Participates in post‑implementation review of projects.

Gathers customer requirements to understand business needs and translate into actionable solutions.

Team Building: Participates in training and professional development sessions.

Offers assistance and support to co‑workers.

Contributes to building positive team spirit and cohesiveness.

Balances team and individual responsibilities.

Works proactively and cooperatively in group problem‑solving situations.

Engages peers/employees in improving the quality of the work.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Abilities

Ability to handle and maintain confidential information.

Ability to work well under high stress conditions.

Ability to work independently or cooperatively as a team member.

Ability to adapt to various workloads and assignments.

Ability to work with multi‑disciplinary groups and facilitate meetings.

Must have reading and comprehension ability.

Must be able to type.

Must be able to read and write legibly in English.

Possess good oral and written communication skills.

Ability to prioritize tasks.

Must have independent decision‑making ability.

Ability to work in a fast‑paced and rapidly changing environment.

Must be flexible.

Scheduled Weekly Hours: 40 Exempt/Non-Exempt: Exempt Shift: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 525 SYSTEM IT Strategic Analytics

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