CallTrackingMetrics
Enterprise Solutions & Partnerships Strategist
CallTrackingMetrics, Millersville, Maryland, United States, 21108
Enterprise Solutions & Partnerships Strategist
Join to apply for the
Enterprise Solutions & Partnerships Strategist
role at
CallTrackingMetrics
What we do CallTrackingMetrics is a cutting edge software within the SaaS/UCaaS space helping drive revenue for 100,000+ clients in over 90 different countries.
We help businesses determine which ad campaigns produce the highest return on investment, ultimately driving more conversions, increasing efficiencies, and automating their operations.
We help contact centers support and better connect with their customers by offering a variety of tools such as our mobile app, conversation transcriptions, chat and text messaging features, queue tracking, and a bunch of incredible analytics.
We help businesses to work remotely as effectively as they do in-person through our soft-phone and contact center support tools, helping thousands of businesses to employ team members around the world.
Who are we hiring (and what will they do)? We’re looking for an Enterprise Solutions & Partnerships Strategist to grow CTMs’ partner network by building new integrations that expand our reach, support enterprise sales, and increase referral revenue. This role is based in Millersville, MD; however, we are open to candidates outside of the DMV who are located near a major airport hub.
This role bridges enterprise sales expertise, technical partnership development, and strategic relationship management. You’ll work cross-functionally with Partnership, Product, and Engineering teams, to identify and prioritize platform integrations, execute co-selling strategies, and expand CTM’s reach within the broader ecosystem.
Partnership Growth & Acquisition
Identify, recruit, and onboard new Solution Partners (CRMs, marketing automation, analytics, and vertical SaaS platforms).
Develop strategic relationships with technology providers to build referral and co-sell opportunities.
Evaluate potential partners based on customer demand, integration feasibility, and revenue potential.
Lead partnership negotiations to ensure alignment with CTM’s goals and partner value.
Enterprise Sales & Revenue Generation
Carry an individual sales quota focused on solution-sourced enterprise deals and partner-driven revenue.
Collaborate with the Referral Partner Manager to convert Solution Partners into active referral generators.
Co-sell and support late-stage enterprise opportunities, positioning CTM integrations as value drivers.
Work directly with enterprise prospects sourced through Solution Partners, managing the full sales cycle where appropriate.
Cross-Functional Collaboration
Collaborate with Product, Engineering, Marketing, and Sales teams to define integration priorities, create co-marketing materials, and enable AEs/AMs to position partner solutions effectively.
Ensure alignment with internal stakeholders to deliver a seamless experience for partners and enterprise clients.
Program Development & Enablement
Help design and refine the CTM Solutions Partner Program, including partner tiers, benefits, and co-marketing incentives.
Establish partner onboarding processes and internal enablement documentation for sales and support teams.
Contribute to building a Partner Enablement Hub (training resources, API guides, playbooks, demo scripts).
Define success metrics and reporting standards for Solution Partner performance.
Reporting & Performance
Report monthly on pipeline generated and closed from Solution Partners.
Track integration adoption, revenue influence, and qualified partner meetings.
Participate in quarterly business reviews to assess partner program health and identify new opportunities.
What skills will help you to be effective on our team?
5+ years of experience in enterprise SaaS sales, partnership development, or solutions engineering.
Proven ability to manage a sales quota while cultivating long-term partner relationships.
Strong understanding of API-based integrations, webhooks, CRMs, and marketing automation tools.
Comfortable engaging both technical and executive stakeholders translating complex integrations into business value.
Demonstrated experience working cross-functionally with Product, Engineering and Marketing teams.
Exceptional communication, negotiation, and relationship management skills.
Experience in call tracking, marketing analytics, or communications SaaS preferred.
Willingness to travel for conferences, partner meetings, and industry events to strengthen relationships and drive growth.
The ability to work independently, but also be a strong team player across the organization.
What you get in return
The expected salary range for this role may differ based upon the candidate. Salary presented with a job offer will be based on factors such as calibrated job level, educational background, prior work experience, qualifications, skills, competencies, and proficiency for the role.
We love to pay out your earned commissions on a quarterly basis.
When we win, you win— we pay quarterly bonuses up to 15% of that quarter’s salary when we reach our revenue goals.
We love to give out annual merit increases to team members who are meeting our expectations.
We offer a hybrid in-office work schedule based upon the employee’s position and performance.
Generous Paid-Time-Off policy that allows employees to accrue up to 30 days per year, depending upon tenure.
8 paid holidays, plus one additional floating holiday employees can use to celebrate their birthday or a federal or religious holiday or their choice.
24 hours of VTO (voluntary time off) allows employees to take paid time off to volunteer at their favorite charities or support their causes.
401k Plan with per-pay employer matching up to 5%, that you are immediately vested in.
Free basic medical, dental, and prescription coverage for employees and generous coverage for your family; plus both HSA and FSA pre‑tax account options, which can be used to pay for health related expenses.
Up to 4 weeks of paid parental leave.
Free basic life insurance and AD&D coverage equal to your annual salary.
Free short term disability coverage at 100% of salary after being employed for 6+ months.
Free access to a wide range of health and well‑being information and services such as telephonic counseling, legal advice, and will preparation.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities / Affimative Action
#J-18808-Ljbffr
Enterprise Solutions & Partnerships Strategist
role at
CallTrackingMetrics
What we do CallTrackingMetrics is a cutting edge software within the SaaS/UCaaS space helping drive revenue for 100,000+ clients in over 90 different countries.
We help businesses determine which ad campaigns produce the highest return on investment, ultimately driving more conversions, increasing efficiencies, and automating their operations.
We help contact centers support and better connect with their customers by offering a variety of tools such as our mobile app, conversation transcriptions, chat and text messaging features, queue tracking, and a bunch of incredible analytics.
We help businesses to work remotely as effectively as they do in-person through our soft-phone and contact center support tools, helping thousands of businesses to employ team members around the world.
Who are we hiring (and what will they do)? We’re looking for an Enterprise Solutions & Partnerships Strategist to grow CTMs’ partner network by building new integrations that expand our reach, support enterprise sales, and increase referral revenue. This role is based in Millersville, MD; however, we are open to candidates outside of the DMV who are located near a major airport hub.
This role bridges enterprise sales expertise, technical partnership development, and strategic relationship management. You’ll work cross-functionally with Partnership, Product, and Engineering teams, to identify and prioritize platform integrations, execute co-selling strategies, and expand CTM’s reach within the broader ecosystem.
Partnership Growth & Acquisition
Identify, recruit, and onboard new Solution Partners (CRMs, marketing automation, analytics, and vertical SaaS platforms).
Develop strategic relationships with technology providers to build referral and co-sell opportunities.
Evaluate potential partners based on customer demand, integration feasibility, and revenue potential.
Lead partnership negotiations to ensure alignment with CTM’s goals and partner value.
Enterprise Sales & Revenue Generation
Carry an individual sales quota focused on solution-sourced enterprise deals and partner-driven revenue.
Collaborate with the Referral Partner Manager to convert Solution Partners into active referral generators.
Co-sell and support late-stage enterprise opportunities, positioning CTM integrations as value drivers.
Work directly with enterprise prospects sourced through Solution Partners, managing the full sales cycle where appropriate.
Cross-Functional Collaboration
Collaborate with Product, Engineering, Marketing, and Sales teams to define integration priorities, create co-marketing materials, and enable AEs/AMs to position partner solutions effectively.
Ensure alignment with internal stakeholders to deliver a seamless experience for partners and enterprise clients.
Program Development & Enablement
Help design and refine the CTM Solutions Partner Program, including partner tiers, benefits, and co-marketing incentives.
Establish partner onboarding processes and internal enablement documentation for sales and support teams.
Contribute to building a Partner Enablement Hub (training resources, API guides, playbooks, demo scripts).
Define success metrics and reporting standards for Solution Partner performance.
Reporting & Performance
Report monthly on pipeline generated and closed from Solution Partners.
Track integration adoption, revenue influence, and qualified partner meetings.
Participate in quarterly business reviews to assess partner program health and identify new opportunities.
What skills will help you to be effective on our team?
5+ years of experience in enterprise SaaS sales, partnership development, or solutions engineering.
Proven ability to manage a sales quota while cultivating long-term partner relationships.
Strong understanding of API-based integrations, webhooks, CRMs, and marketing automation tools.
Comfortable engaging both technical and executive stakeholders translating complex integrations into business value.
Demonstrated experience working cross-functionally with Product, Engineering and Marketing teams.
Exceptional communication, negotiation, and relationship management skills.
Experience in call tracking, marketing analytics, or communications SaaS preferred.
Willingness to travel for conferences, partner meetings, and industry events to strengthen relationships and drive growth.
The ability to work independently, but also be a strong team player across the organization.
What you get in return
The expected salary range for this role may differ based upon the candidate. Salary presented with a job offer will be based on factors such as calibrated job level, educational background, prior work experience, qualifications, skills, competencies, and proficiency for the role.
We love to pay out your earned commissions on a quarterly basis.
When we win, you win— we pay quarterly bonuses up to 15% of that quarter’s salary when we reach our revenue goals.
We love to give out annual merit increases to team members who are meeting our expectations.
We offer a hybrid in-office work schedule based upon the employee’s position and performance.
Generous Paid-Time-Off policy that allows employees to accrue up to 30 days per year, depending upon tenure.
8 paid holidays, plus one additional floating holiday employees can use to celebrate their birthday or a federal or religious holiday or their choice.
24 hours of VTO (voluntary time off) allows employees to take paid time off to volunteer at their favorite charities or support their causes.
401k Plan with per-pay employer matching up to 5%, that you are immediately vested in.
Free basic medical, dental, and prescription coverage for employees and generous coverage for your family; plus both HSA and FSA pre‑tax account options, which can be used to pay for health related expenses.
Up to 4 weeks of paid parental leave.
Free basic life insurance and AD&D coverage equal to your annual salary.
Free short term disability coverage at 100% of salary after being employed for 6+ months.
Free access to a wide range of health and well‑being information and services such as telephonic counseling, legal advice, and will preparation.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities / Affimative Action
#J-18808-Ljbffr