New and Used Product Specialist
Safford Brown Automotive Group, Fredericksburg, VA, United States
Reports to the Sales Manager
Qualifications Education:
High school diploma or the equivalent. Licenses:
Driver's License, Sales License. Other:
Ability to read and comprehend instructions and information; Professional personal appearance; Excellent communication skills; Ability to meet company's production and quality standards. Physical Requirements Surroundings:
Spend time outdoors in varying weather conditions and indoors in air-conditioned areas. Sitting:
On a regular basis. Standing:
On a regular basis. Walking:
On a regular basis. Bending, twisting and/or stooping:
Infrequently. Kneeling and/or Squatting:
Infrequently. Lifting:
25 lbs to 50 lbs, infrequently. Reaching and/or lifting overhead:
Infrequently. Climbing:
Stairs. Repetitive hand/finger movement:
On a regular basis. Grasping/grabbing with hands:
Infrequently. Pushing and Pulling:
Infrequently. Expectations General Expectations:
Devote to ensuring customer satisfaction; Determine management, production, and quality requirements by asking questions and listening; Attend company meetings as required; Maintain a follow-up system for assigned projects; Establish personal performance goals aligned with company standards; Review actions regularly to improve time utilization; Understand business terminology and stay updated on technology changes; Know and understand relevant laws; Follow lawful directions and procedures; Participate in performance management; Interact positively with others; Uphold confidentiality policies; Work evenings, weekends, and holidays as required. Job-Specific Expectations:
Responsible for selling vehicles at dealership standards; Coordinate with sales manager to meet sales quotas; Greet customers promptly and follow the sales process; Assess customer vehicle needs; Demonstrate and test drive vehicles; Verify customer qualifications; Maintain knowledge of products and benefits; Perform inspections and deliver vehicles; Create events to foster customer loyalty; Conduct telephone transactions courteously; Utilize a consistent quotation process; Arrange display vehicles as directed; Handle customer complaints empathetically; Stay informed on relevant laws; Attend training and sales meetings. This is not an exhaustive list of responsibilities or requirements. The Dealership reserves the right to revise job functions as circumstances change.
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Qualifications Education:
High school diploma or the equivalent. Licenses:
Driver's License, Sales License. Other:
Ability to read and comprehend instructions and information; Professional personal appearance; Excellent communication skills; Ability to meet company's production and quality standards. Physical Requirements Surroundings:
Spend time outdoors in varying weather conditions and indoors in air-conditioned areas. Sitting:
On a regular basis. Standing:
On a regular basis. Walking:
On a regular basis. Bending, twisting and/or stooping:
Infrequently. Kneeling and/or Squatting:
Infrequently. Lifting:
25 lbs to 50 lbs, infrequently. Reaching and/or lifting overhead:
Infrequently. Climbing:
Stairs. Repetitive hand/finger movement:
On a regular basis. Grasping/grabbing with hands:
Infrequently. Pushing and Pulling:
Infrequently. Expectations General Expectations:
Devote to ensuring customer satisfaction; Determine management, production, and quality requirements by asking questions and listening; Attend company meetings as required; Maintain a follow-up system for assigned projects; Establish personal performance goals aligned with company standards; Review actions regularly to improve time utilization; Understand business terminology and stay updated on technology changes; Know and understand relevant laws; Follow lawful directions and procedures; Participate in performance management; Interact positively with others; Uphold confidentiality policies; Work evenings, weekends, and holidays as required. Job-Specific Expectations:
Responsible for selling vehicles at dealership standards; Coordinate with sales manager to meet sales quotas; Greet customers promptly and follow the sales process; Assess customer vehicle needs; Demonstrate and test drive vehicles; Verify customer qualifications; Maintain knowledge of products and benefits; Perform inspections and deliver vehicles; Create events to foster customer loyalty; Conduct telephone transactions courteously; Utilize a consistent quotation process; Arrange display vehicles as directed; Handle customer complaints empathetically; Stay informed on relevant laws; Attend training and sales meetings. This is not an exhaustive list of responsibilities or requirements. The Dealership reserves the right to revise job functions as circumstances change.
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