Logo
ER Autocare

Automotive Service Advisor- Masters of our Craft

ER Autocare, Plain City, Ohio, United States, 43064

Save Job

Automotive Service Advisor – Masters of our Craft ER Autocare

invites you to apply for the full‑time Automotive Service Advisor position at our Columbus, Ohio location. This onsite role offers a competitive salary range of

$60,000 to $90,000 per year

based on experience, along with a comprehensive benefits package.

Base pay range:

$60,000.00 – $90,000.00 per year

Benefits:

Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Paid Meals, Long‑term Disability

About ER Autocare We are a busy automotive repair company with four locations around Columbus, Ohio, providing an upscale auto repair experience and proudly calling ourselves “Masters of Our Craft.”

Your Day as an Automotive Service Advisor Each workday begins with welcoming customers, assessing their repair needs, and providing accurate service recommendations. You will maintain consistent communication with the service team, prioritize tasks, and manage customer expectations to ensure timely completion of repairs. The schedule runs Monday through Friday, 7:00 am – 5:30 pm, supporting a healthy work‑life balance.

Responsibilities and Expectations Use strong sales skills to promote service recommendations and upsell when appropriate. Provide exceptional customer service to build trust and maintain positive relationships. Record‑keeping and efficient communication rely on proficiency with sales and customer‑service software. Attention to detail, organization, and the ability to work well under pressure are essential.

Qualifications

Strong sales skills and ability to upsell

Exceptional customer‑service abilities

Proficiency with sales and customer‑service software tools

Attention to detail and strong organizational skills

Ability to work well under pressure in a fast‑paced environment

Seniority Level Associate

Employment Type Full‑time

Job Function Sales and Administrative

Industries Motor Vehicle Manufacturing

#J-18808-Ljbffr