Patriot Insurance Company
***This position has the ability to be remote, hybrid, or in office***
Summary Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of casualty and/or automobile claims to determine the extent of company liability; may include determination and evaluation of coverage, liability and damage in accordance with policy provisions by performing the following duties.
Essential Duties and Responsibilities
Follows corporate policies, procedures, and fair claims handling practices
Investigates claims to determine validity and extent of liability, including:
Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
Reviews and evaluates documentation, including applications, reports, and statements
Monitors appropriate claim outcomes through self‑audit process
Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
Ensures legal, regulatory and fair claims handling compliance
Sets or recommends reserves based on results of claim investigation
Within defined authority, manages, evaluates and concludes claims; prepares and maintains claim reports
May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including:
Conducts in-depth interviews and/or scene inspections
Attends settlement conferences and/or trials
May serve as a member of project teams, contributing to the achievement of project objectives
Provides leadership to junior staff by training and providing guidance; may provide input to management regarding junior staff performance
Performs other duties as assigned
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Claims Adjusting
Actuarial Services
Insurance Carriers
Insurance
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Summary Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of casualty and/or automobile claims to determine the extent of company liability; may include determination and evaluation of coverage, liability and damage in accordance with policy provisions by performing the following duties.
Essential Duties and Responsibilities
Follows corporate policies, procedures, and fair claims handling practices
Investigates claims to determine validity and extent of liability, including:
Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
Reviews and evaluates documentation, including applications, reports, and statements
Monitors appropriate claim outcomes through self‑audit process
Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
Ensures legal, regulatory and fair claims handling compliance
Sets or recommends reserves based on results of claim investigation
Within defined authority, manages, evaluates and concludes claims; prepares and maintains claim reports
May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including:
Conducts in-depth interviews and/or scene inspections
Attends settlement conferences and/or trials
May serve as a member of project teams, contributing to the achievement of project objectives
Provides leadership to junior staff by training and providing guidance; may provide input to management regarding junior staff performance
Performs other duties as assigned
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Claims Adjusting
Actuarial Services
Insurance Carriers
Insurance
#J-18808-Ljbffr