(USTA) United States Tennis Association
Coordinator, Global Events & Ticketing
(USTA) United States Tennis Association, Orlando, Florida, us, 32885
Coordinator, Global Events & Ticketing
Apply to the coordinator role at the USTA.
Who We Are We are Tennis! The USTA is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
Why Work for the USTA? We are a passionate team focused on growing tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for everyone to participate.
The Role Provide comprehensive project management, administrative support, and oversight of ticketing operations for USTA Major Events. Ensure ticketing systems, sales tracking, reporting, and customer service processes are accurate and consistent across the portfolio. Support revenue planning and collaborate with Facility, Services, and Engagement leads to integrate ticketing into the overall fan and participant experience. Act as the primary internal resource for ticketing logistics while contributing to team‑wide planning, budgeting, and event coordination.
Manage ticketing setup, sales tracking, and reporting.
Coordinate group sales, premium seating, and hospitality packages.
Provide cross‑lane administrative and project management support.
Track budgets, invoices, and compliance documentation.
Maintain master event calendar and deliverable timelines.
Who You Are
Some domestic travel required for on‑site ticketing support.
Strong organizational skills.
Proficiency in Google Suite and project management tools.
Excellent communication and stakeholder management skills.
Position is Orlando office specific and is designated as “hybrid/flex” with both remote and on‑site work.
What We Offer
Flexibility:
Hybrid with Flexibility approach combining remote working with in‑office collaboration.
Comprehensive benefits:
Medical, dental, vision, virtual doctor access, flexible spending account, life and disability insurance.
Paid time off:
Generous policy including vacation, sick, personal, paid holidays, parental leave, and paid winter recess.
Financial support:
401(k) with up to 3% employer match, tuition reimbursement up to $5,000, learning and development programs.
Wellness:
Mental health and meditation benefits.
Additional perks:
Health management program, pet insurance, commuter benefits, identity theft protection, partner discounts, fun events.
The expected range for the base salary for this position is
45,000 - 48,000
and overtime eligible.
Seniority Level Entry Level
Employment Type Full‑time
Job Function Administrative
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
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Who We Are We are Tennis! The USTA is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
Why Work for the USTA? We are a passionate team focused on growing tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for everyone to participate.
The Role Provide comprehensive project management, administrative support, and oversight of ticketing operations for USTA Major Events. Ensure ticketing systems, sales tracking, reporting, and customer service processes are accurate and consistent across the portfolio. Support revenue planning and collaborate with Facility, Services, and Engagement leads to integrate ticketing into the overall fan and participant experience. Act as the primary internal resource for ticketing logistics while contributing to team‑wide planning, budgeting, and event coordination.
Manage ticketing setup, sales tracking, and reporting.
Coordinate group sales, premium seating, and hospitality packages.
Provide cross‑lane administrative and project management support.
Track budgets, invoices, and compliance documentation.
Maintain master event calendar and deliverable timelines.
Who You Are
Some domestic travel required for on‑site ticketing support.
Strong organizational skills.
Proficiency in Google Suite and project management tools.
Excellent communication and stakeholder management skills.
Position is Orlando office specific and is designated as “hybrid/flex” with both remote and on‑site work.
What We Offer
Flexibility:
Hybrid with Flexibility approach combining remote working with in‑office collaboration.
Comprehensive benefits:
Medical, dental, vision, virtual doctor access, flexible spending account, life and disability insurance.
Paid time off:
Generous policy including vacation, sick, personal, paid holidays, parental leave, and paid winter recess.
Financial support:
401(k) with up to 3% employer match, tuition reimbursement up to $5,000, learning and development programs.
Wellness:
Mental health and meditation benefits.
Additional perks:
Health management program, pet insurance, commuter benefits, identity theft protection, partner discounts, fun events.
The expected range for the base salary for this position is
45,000 - 48,000
and overtime eligible.
Seniority Level Entry Level
Employment Type Full‑time
Job Function Administrative
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
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