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EarthCam

Returns Specialist

EarthCam, Upper Saddle River, New Jersey, United States

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Who We Are EarthCam is a global leader in webcam technology that gives construction teams real‑time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide.

Our platform delivers live video, time‑lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision‑making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.

We’re a collaborative, hands‑on team that builds our technology in‑house and works closely across departments to solve real problems for real users.

Job Description The Returns Specialist is responsible for managing and processing incoming product returns with a focus on accuracy, efficiency, and quality. This is a hands‑on, independent role ideal for someone who enjoys structured, repetitive work while maintaining high standards and productivity. The role plays a critical part in supporting operations, inventory accuracy, and customer satisfaction.

Responsibilities

Receive, unpack, and process incoming returns, including pallets and boxes

Inspect returned products for condition, accuracy, and completeness

Accurately log and track returns within inventory and CRM systems

Ensure all returned items are properly labeled, sorted, and routed

Maintain an organized and efficient returns workspace

Identify discrepancies, damages, or issues and escalate when necessary

Support inventory accuracy and reverse logistics processes

Follow established procedures while maintaining productivity targets

Adhere to safety guidelines and warehouse best practices

Who You Are

Detail‑oriented with a strong focus on accuracy and consistency

Self‑motivated and comfortable working independently

Physically able to stand for extended periods and handle packages

Reliable, organized, and process‑driven

Positive attitude with a strong work ethic

Qualifications

Prior warehouse, returns, or retail operations experience preferred

Experience with returns processing or inventory handling a plus

Ability to lift and move packages as required

Basic computer skills and comfort working with systems

Strong attention to detail and ability to maintain productivity

What We Offer At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people‑first environment where innovation, growth, and collaboration thrive.

Our benefits include:

Competitive salaries and performance‑based bonuses

100% company‑paid health insurance (single coverage)

Dental and Vision insurance

401(k) plan with generous company matching

Paid time off plus paid holidays

Complimentary breakfasts, lunches, and snacks

Team events, BBQs, and our annual company Olympics

We’re proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow.

Recruitment Fraud Disclaimer EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.

https://www.earthcam.net/about/careers/recruitmentfraud/

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