Thermo King Northeast
DeVivo Truck & Trailer has an opening for a full-time Service Advisor at our location in Saugus, MA.
For generations, DeVivo Truck & Trailer has been dedicated to serving drivers, fleets, and businesses with the trucks, parts, and services they rely on. We’re more than a dealership - we’re a trusted partner committed to keeping you on the road and driving your business forward. Backed by industry expertise and long-standing partnerships with leading manufacturers, our team takes pride in delivering reliable products and customer-first solutions. Whether you’re looking to purchase, service, or learn more about the latest in trucking and trailers, we’re here to help every step of the way. Learn more about us at www.devivocompanies.com.
What We Offer:
Family-oriented culture & team environment
Promotion opportunities – we promote from within
Medical & dental insurance
Life insurance
Flexible spending account
401k plan with match
Paid time off
Paid holidays
Uniform & boot program
Paid training
Factory training
Modern, clean, bright & well heated shop
Compensation of $20.00-35.00/hour
Primary Responsibilities:
Greet customers at service counter
Answer customer calls and coordinate getting their work into the shop
Keep customers informed on work progress and estimated completion date
Work with service manager to schedule jobs for technicians
Generate billing statement for customers
Maintain a clean and safe work environment
Position Requirements:
2 years’ experience in a service adviser/service writer role in a mechanical shop
Ability to clearly communicate verbally and in writing with customers, employees and management
Good computer, Microsoft Outlook and internet skills
Experience with Procede is a plus
Strong work ethic and a commitment to work extra hours as needed
Valid driver’s license
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.
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For generations, DeVivo Truck & Trailer has been dedicated to serving drivers, fleets, and businesses with the trucks, parts, and services they rely on. We’re more than a dealership - we’re a trusted partner committed to keeping you on the road and driving your business forward. Backed by industry expertise and long-standing partnerships with leading manufacturers, our team takes pride in delivering reliable products and customer-first solutions. Whether you’re looking to purchase, service, or learn more about the latest in trucking and trailers, we’re here to help every step of the way. Learn more about us at www.devivocompanies.com.
What We Offer:
Family-oriented culture & team environment
Promotion opportunities – we promote from within
Medical & dental insurance
Life insurance
Flexible spending account
401k plan with match
Paid time off
Paid holidays
Uniform & boot program
Paid training
Factory training
Modern, clean, bright & well heated shop
Compensation of $20.00-35.00/hour
Primary Responsibilities:
Greet customers at service counter
Answer customer calls and coordinate getting their work into the shop
Keep customers informed on work progress and estimated completion date
Work with service manager to schedule jobs for technicians
Generate billing statement for customers
Maintain a clean and safe work environment
Position Requirements:
2 years’ experience in a service adviser/service writer role in a mechanical shop
Ability to clearly communicate verbally and in writing with customers, employees and management
Good computer, Microsoft Outlook and internet skills
Experience with Procede is a plus
Strong work ethic and a commitment to work extra hours as needed
Valid driver’s license
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.
#J-18808-Ljbffr