TC Restaurant Group
Join to apply for the
Server Assistant - Casa Rosa
role at
TC Restaurant Group
Position Summary The Server Assistant (SA) is responsible for assisting servers in food and beverage service of all tables in a high‑volume, live entertainment restaurant and bar setting. SAs continuously assist the Restaurant Server to enhance the guest experience, anticipate additional needs, and ensure each guest has a wonderful visit. Primary duties include exceptional service to every guest in a professional manner, transporting materials and supplies, assisting the Server with beverage and food service in all areas, and maintaining the cleanliness of all work areas and equipment.
This is a tipped position with a standard hourly pay rate of $12.00 per hour. The pay range of $30–$35 per hour is the combined hourly wage with an average tip out per hour for current Server Assistants.
Essential Functions of the Position
Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.
Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.
All SAs should have complete knowledge of the food and bar menus and a complete understanding of host and support staff procedures.
Prepare restaurant tables with special attention to sanitation and set‑up.
Assure tabletops and chairs are sanitized as well as floor area around them.
Understand and read a food or beverage order.
Ensure food is served in accordance with safety standards (e.g., proper temperature).
Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils, and is complete before taking it to a guest.
Must say the name of food and beverages delivered to guests.
Carry dishes from bars and tables to kitchen dish area.
Maintain a good rapport with the FOH & BOH management teams.
Inform management of any complaint, comments, or incidents.
Ability to communicate effectively with guests, team members, and management in both written and verbal form.
Respond to guest inquiries and requests in a courteous, knowledgeable, and polite manner.
Maintain line of sight/atmosphere control by circulating through your work areas throughout the shift.
Keep all tabletops, floors, and service areas clear and free of dirty glasses and any unnecessary items throughout the shift.
Keep service station and service equipment storage organized.
Ensure daily/nightly/weekly and opening/running/closing duties are completed.
Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles.
Observe and anticipate guest needs.
Adhere to all departmental appearance and uniform standards while always maintaining professionalism.
Follow all company and department policies and procedures, practices, and guidelines.
Perform other job‑related duties as assigned.
Leadership Qualities
Accountability
Adherence to policy
Appearance
Attitude
Dependability
Development
Guest satisfaction
Job skills knowledge
Judgment
Productivity
Punctuality
Quality of work
Teamwork
Working relationships
Written and verbal communication
Working Knowledge / Education / Requirements
High School Diploma or equivalent required.
Proof of eligibility to work in the United States.
Must be 18+ years of age.
Adhere to and enforce company, local, state, and government specific regulations.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
Ability to stand and exert well‑paced mobility for the duration of a scheduled shift.
Must be able to lift up to 25 pounds and/or move objects up to 50 pounds.
Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures.
Work may be performed in small areas with a 3 ft. access.
Schedule could exceed 30 hours per week and may include overtime when approved by management.
Work varied shifts to include days, nights, weekends, and holidays.
Ability to be exposed to day life/nightlife environmental factors including but not limited to second‑hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast‑paced environment.
TC Restaurant Group is an Equal Opportunity Employer.
This company participates in E‑Verify. Please use the links below to view information on the E‑Verify process and your rights in relation to E‑Verify.
E‑Verify Participation Poster
IER Right to Work Poster
Referrals increase your chances of interviewing at TC Restaurant Group by 2x.
Get notified about new Server Assistant jobs in
Nashville, TN .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Server Assistant - Casa Rosa
role at
TC Restaurant Group
Position Summary The Server Assistant (SA) is responsible for assisting servers in food and beverage service of all tables in a high‑volume, live entertainment restaurant and bar setting. SAs continuously assist the Restaurant Server to enhance the guest experience, anticipate additional needs, and ensure each guest has a wonderful visit. Primary duties include exceptional service to every guest in a professional manner, transporting materials and supplies, assisting the Server with beverage and food service in all areas, and maintaining the cleanliness of all work areas and equipment.
This is a tipped position with a standard hourly pay rate of $12.00 per hour. The pay range of $30–$35 per hour is the combined hourly wage with an average tip out per hour for current Server Assistants.
Essential Functions of the Position
Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.
Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.
All SAs should have complete knowledge of the food and bar menus and a complete understanding of host and support staff procedures.
Prepare restaurant tables with special attention to sanitation and set‑up.
Assure tabletops and chairs are sanitized as well as floor area around them.
Understand and read a food or beverage order.
Ensure food is served in accordance with safety standards (e.g., proper temperature).
Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils, and is complete before taking it to a guest.
Must say the name of food and beverages delivered to guests.
Carry dishes from bars and tables to kitchen dish area.
Maintain a good rapport with the FOH & BOH management teams.
Inform management of any complaint, comments, or incidents.
Ability to communicate effectively with guests, team members, and management in both written and verbal form.
Respond to guest inquiries and requests in a courteous, knowledgeable, and polite manner.
Maintain line of sight/atmosphere control by circulating through your work areas throughout the shift.
Keep all tabletops, floors, and service areas clear and free of dirty glasses and any unnecessary items throughout the shift.
Keep service station and service equipment storage organized.
Ensure daily/nightly/weekly and opening/running/closing duties are completed.
Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles.
Observe and anticipate guest needs.
Adhere to all departmental appearance and uniform standards while always maintaining professionalism.
Follow all company and department policies and procedures, practices, and guidelines.
Perform other job‑related duties as assigned.
Leadership Qualities
Accountability
Adherence to policy
Appearance
Attitude
Dependability
Development
Guest satisfaction
Job skills knowledge
Judgment
Productivity
Punctuality
Quality of work
Teamwork
Working relationships
Written and verbal communication
Working Knowledge / Education / Requirements
High School Diploma or equivalent required.
Proof of eligibility to work in the United States.
Must be 18+ years of age.
Adhere to and enforce company, local, state, and government specific regulations.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
Ability to stand and exert well‑paced mobility for the duration of a scheduled shift.
Must be able to lift up to 25 pounds and/or move objects up to 50 pounds.
Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures.
Work may be performed in small areas with a 3 ft. access.
Schedule could exceed 30 hours per week and may include overtime when approved by management.
Work varied shifts to include days, nights, weekends, and holidays.
Ability to be exposed to day life/nightlife environmental factors including but not limited to second‑hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast‑paced environment.
TC Restaurant Group is an Equal Opportunity Employer.
This company participates in E‑Verify. Please use the links below to view information on the E‑Verify process and your rights in relation to E‑Verify.
E‑Verify Participation Poster
IER Right to Work Poster
Referrals increase your chances of interviewing at TC Restaurant Group by 2x.
Get notified about new Server Assistant jobs in
Nashville, TN .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr