Kaizen Lab Inc.
Server - Posty's, Nashville Nashville, TN
Kaizen Lab Inc., Nashville, Tennessee, United States, 37247
POSITION SUMMARY
Server will take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. With genuine hospitality, our Servers will deliver an exceptionally distinctive dining experience by guiding guests through our menus and providing beverage and food recommendations that meet or exceed their expectations. Servers will take accurate orders while providing friendly and attentive service that builds the guests’ intent to return.
ESSENTIAL FUNCTIONS OF THE POSITION
Prepare restaurant tables with special attention to sanitation and order
Attend to customers
Present restaurant menus and help customers select food/beverages
Take/serve orders and answer questions or make recommendations for other products
Collaborate with other restaurant servers and kitchen/bar staff
Deal with complaints or problems with a positive attitude
Issue bills and accept payment
Making proficient sales transactions - using a point-of-sale system.
Properly checks I.D.s - for guests who appear to be under 30 years old.
Demonstrating responsible alcohol service.
Demonstrating impeccable product knowledge.
Suggestively sells using proven techniques.
Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
Maintaining a clean & organized station - including pre-bussing & table maintenance.
Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
Demonstrating knowledge of all table/station numbers.
Directing guests to areas & restrooms.
Creating memorable experiences.
Performs other job-related duties as assigned
LEADERSHIP QUALITIES
Accountability
Adherence to Policy
Appearance
Attitude
Dependability
Development
Guest satisfaction
Job skills knowledge
Judgment
Productivity
Punctuality
Quality of work
Teamwork
Working relationships
Written and Verbal communication
WORKING KNOWLEDGE / EDUCATION / REQUIREMENTS
High School Diploma or equivalent required
Proof of eligibility to work in the United States
Must be 21+ years of age
Must have required work cards
Minimum of 6 months in bar-related positions preferred
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Ability to stand and exert well-paced mobility for the duration of a scheduled shift.
Ability to lift, push and pull up to 20 pounds.
Ability to perform work tasks while bending, stooping, climbing, and reaching.
Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures.
Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
Tasks are performed from a non-sitting and sitting position.
Constant contact with guests and fellow Team Members is required.
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts to include days, nights, weekends, and holidays
Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.
E-Verify Participation Poster
IER Right to Work Poster
TC Restaurant Group is an Equal Opportunity Employer.
#J-18808-Ljbffr
ESSENTIAL FUNCTIONS OF THE POSITION
Prepare restaurant tables with special attention to sanitation and order
Attend to customers
Present restaurant menus and help customers select food/beverages
Take/serve orders and answer questions or make recommendations for other products
Collaborate with other restaurant servers and kitchen/bar staff
Deal with complaints or problems with a positive attitude
Issue bills and accept payment
Making proficient sales transactions - using a point-of-sale system.
Properly checks I.D.s - for guests who appear to be under 30 years old.
Demonstrating responsible alcohol service.
Demonstrating impeccable product knowledge.
Suggestively sells using proven techniques.
Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
Maintaining a clean & organized station - including pre-bussing & table maintenance.
Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
Demonstrating knowledge of all table/station numbers.
Directing guests to areas & restrooms.
Creating memorable experiences.
Performs other job-related duties as assigned
LEADERSHIP QUALITIES
Accountability
Adherence to Policy
Appearance
Attitude
Dependability
Development
Guest satisfaction
Job skills knowledge
Judgment
Productivity
Punctuality
Quality of work
Teamwork
Working relationships
Written and Verbal communication
WORKING KNOWLEDGE / EDUCATION / REQUIREMENTS
High School Diploma or equivalent required
Proof of eligibility to work in the United States
Must be 21+ years of age
Must have required work cards
Minimum of 6 months in bar-related positions preferred
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Ability to stand and exert well-paced mobility for the duration of a scheduled shift.
Ability to lift, push and pull up to 20 pounds.
Ability to perform work tasks while bending, stooping, climbing, and reaching.
Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures.
Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
Tasks are performed from a non-sitting and sitting position.
Constant contact with guests and fellow Team Members is required.
Schedule could exceed 30 hours per week and may include overtime when approved by management
Work varied shifts to include days, nights, weekends, and holidays
Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.
E-Verify Participation Poster
IER Right to Work Poster
TC Restaurant Group is an Equal Opportunity Employer.
#J-18808-Ljbffr