New York Public Library
Director, Access and Research Services
New York Public Library, New York, New York, us, 10261
Director, Access and Research Services
Department:
Collections
Employment Type:
Full Time
Location:
Stephen A. Schwarzman Building
Reporting To:
Denise Hibay
Compensation:
$165,000 - $185,000 / year
Description Overview The New York Public Library (NYPL) has been one of the world’s great public research libraries for more than 130 years. Its research centers provide opportunities for engagement with in-depth and unique collections, inspirational reading rooms, exhibitions, programs, and a range of research services. Collections and Research Services encompasses several departments focused on managing the ongoing development of our exceptional research collections, advancing unified discovery and expanding access, both in-person and online, and ensuring stewardship of the collections at every stage of their lifecycle.
NYPL seeks a proven and visionary leader to advance the Library’s strategic goals to improve access and optimize the user experience, ensuring our diverse and unique research collections are accessible to the broadest number of patrons and reach new audiences.
We are looking for someone we can count on to: Own
Lead engagement with research staff on the Library’s five-year strategic priorities related to optimizing the infrastructure supporting the patron experience and clarifying policies and procedures for core collection management and discovery systems.
Drive NYPL’s digitization strategy and related policies, and partner on major initiatives to expand access to the Library’s research collections.
Teach
Priorities and progress across the Library and with external partners.
Foster awareness of new tools, systems, and approaches that strengthen discovery and access.
Learn
The scope of NYPL’s research collections and the needs of patrons and staff.
Use data, assessment, and user insights to shape patron‑centered services.
Understand the challenges and opportunities of AI for discovery and access.
Improve
Policies, optimize workflows, and strengthen communication to enhance staff collaboration and the patron experience.
Create a culture of engagement and inclusivity within the Access and Research Services team.
Some expectations for this role are that within: 1 month, this person will:
Understand responsibilities, current projects, and begin establishing working relationships with key partners across NYPL and ReCAP.
3 months, this person will:
Contribute to committees and strategic planning efforts, clarify team priorities, understand gaps in policies and procedures, and develop a preliminary plan for aligning staff around a shared vision.
6 months and beyond, this person will:
Establish a clear roadmap for access and research services, with measurable goals and resource needs identified.
Responsibilities
Oversee the collaboration between the Research Libraries staff and the Digital Product Management team to develop and refine the strategic vision for a unified patron experience on its website and initiatives that expand access to more scholarly ebooks through innovative approaches such as rights clearance partnerships.
Ensure staff engagement for the ongoing development of the Research Catalog and compliance with ILS and circulation policies and procedures.
Oversee the systems and policies that support access to the collections, including Aeon, EDS, and resource sharing systems; support the implementation of a new DAMS as related to integration with these systems.
Oversee resource‑sharing services; engage with partners, including the Manhattan Research Library Initiative (MaRLI), the ReCAP Shared Collections, BorrowDirect partners, and the CUNY‑wide community to strengthen and sustain our partnerships and new initiatives; represent NYPL on partner committees.
Lead the review and development of a multi‑pronged digitization strategy and related policies and procedures.
Develop and implement, in collaboration with stakeholders, a centralized service model for the library’s electronic document delivery services, Scan and Deliver, for general and special collections.
Oversee accessibility services for the research collections, partnering with other teams – Branches, Digital, Legal, and HR – to align policies, services, and products to address access to the collections for research patrons with disabilities.
Oversee the public order team and commercial digitization and licensing initiatives.
Ensure that accurate and consistent research usage data is being reported; oversee special research assessment projects, and use data‑informed decision making to optimize services.
Effectively manage organizational change, strengthening the alignment of people and processes to deliver the best possible experience to patrons.
Manage budgets and grants and contribute to fundraising initiatives and events.
Develop and support staff, fostering inclusion, professional growth, and a collaborative culture.
Represent NYPL nationally in consortia and conferences, advancing its role as a leader in access and discovery.
Perform other related duties as required.
Required Education, Experience & Skills Required Education & Certifications
ALA‑accredited MLS and substantial research library experience or Master’s degree and relevant, substantial research library experience.
Required Experience
10 years of experience in an academic or research library setting, with increasingly responsible managerial responsibilities.
7+ years of successful people management experience.
Successfully demonstrated experience promoting and managing access systems and services to support research and scholarly communication.
Successfully demonstrated experience in strategic planning, project and resource management, problem‑solving, and decision‑making in a collaborative and coordinated work environment; a proven team player.
Demonstrated experience in analyzing workflows, developing policies, and implementing change to promote alignment and greater efficiency of operations.
Experience managing multiple projects and initiatives.
Demonstrated experience evaluating the effectiveness of products and systems that support collections discovery and access.
Experience setting clear and attainable performance goals.
Experience with project management principles and tools preferred.
Required Skills
Excellent interpersonal, oral, and written communication skills.
Strong leadership and project management skills, including negotiation and influencing skills.
Excellent analytical skills and ability to lead complex projects.
Demonstrated ability to build consensus and promote productive teamwork.
Knowledge of current issues and emerging trends in research library services and systems as well as emerging technologies.
Successfully demonstrated commitment to excellence in public service.
Managerial/Supervisory Responsibilities Oversees a staff of approximately 12 FTE with 2-3 direct reports.
More... Core Values All team members are expected and encouraged to embody the NYPL Core Values:
Be
Helpful
to patrons and colleagues.
Be
Resourceful
in solving problems.
Be
Curious
in all aspects of your work.
Be
Welcoming
and
Inclusive .
Work Environment
Office setting.
Physical Duties
None.
Pre‑Placement Physical Required? No.
Union/Non Union: Non‑Union.
FLSA Status: Exempt.
Schedule M‑F, 35 hours; Hybrid schedule: 3 days required in the office, 2 days remote.
Both this job description and any related policies may change as Library priorities evolve. Employees may be directed to perform job‑related tasks other than those specifically presented in this description as needed.
Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union salaries are determined by collective bargaining agreement(s).
#J-18808-Ljbffr
Collections
Employment Type:
Full Time
Location:
Stephen A. Schwarzman Building
Reporting To:
Denise Hibay
Compensation:
$165,000 - $185,000 / year
Description Overview The New York Public Library (NYPL) has been one of the world’s great public research libraries for more than 130 years. Its research centers provide opportunities for engagement with in-depth and unique collections, inspirational reading rooms, exhibitions, programs, and a range of research services. Collections and Research Services encompasses several departments focused on managing the ongoing development of our exceptional research collections, advancing unified discovery and expanding access, both in-person and online, and ensuring stewardship of the collections at every stage of their lifecycle.
NYPL seeks a proven and visionary leader to advance the Library’s strategic goals to improve access and optimize the user experience, ensuring our diverse and unique research collections are accessible to the broadest number of patrons and reach new audiences.
We are looking for someone we can count on to: Own
Lead engagement with research staff on the Library’s five-year strategic priorities related to optimizing the infrastructure supporting the patron experience and clarifying policies and procedures for core collection management and discovery systems.
Drive NYPL’s digitization strategy and related policies, and partner on major initiatives to expand access to the Library’s research collections.
Teach
Priorities and progress across the Library and with external partners.
Foster awareness of new tools, systems, and approaches that strengthen discovery and access.
Learn
The scope of NYPL’s research collections and the needs of patrons and staff.
Use data, assessment, and user insights to shape patron‑centered services.
Understand the challenges and opportunities of AI for discovery and access.
Improve
Policies, optimize workflows, and strengthen communication to enhance staff collaboration and the patron experience.
Create a culture of engagement and inclusivity within the Access and Research Services team.
Some expectations for this role are that within: 1 month, this person will:
Understand responsibilities, current projects, and begin establishing working relationships with key partners across NYPL and ReCAP.
3 months, this person will:
Contribute to committees and strategic planning efforts, clarify team priorities, understand gaps in policies and procedures, and develop a preliminary plan for aligning staff around a shared vision.
6 months and beyond, this person will:
Establish a clear roadmap for access and research services, with measurable goals and resource needs identified.
Responsibilities
Oversee the collaboration between the Research Libraries staff and the Digital Product Management team to develop and refine the strategic vision for a unified patron experience on its website and initiatives that expand access to more scholarly ebooks through innovative approaches such as rights clearance partnerships.
Ensure staff engagement for the ongoing development of the Research Catalog and compliance with ILS and circulation policies and procedures.
Oversee the systems and policies that support access to the collections, including Aeon, EDS, and resource sharing systems; support the implementation of a new DAMS as related to integration with these systems.
Oversee resource‑sharing services; engage with partners, including the Manhattan Research Library Initiative (MaRLI), the ReCAP Shared Collections, BorrowDirect partners, and the CUNY‑wide community to strengthen and sustain our partnerships and new initiatives; represent NYPL on partner committees.
Lead the review and development of a multi‑pronged digitization strategy and related policies and procedures.
Develop and implement, in collaboration with stakeholders, a centralized service model for the library’s electronic document delivery services, Scan and Deliver, for general and special collections.
Oversee accessibility services for the research collections, partnering with other teams – Branches, Digital, Legal, and HR – to align policies, services, and products to address access to the collections for research patrons with disabilities.
Oversee the public order team and commercial digitization and licensing initiatives.
Ensure that accurate and consistent research usage data is being reported; oversee special research assessment projects, and use data‑informed decision making to optimize services.
Effectively manage organizational change, strengthening the alignment of people and processes to deliver the best possible experience to patrons.
Manage budgets and grants and contribute to fundraising initiatives and events.
Develop and support staff, fostering inclusion, professional growth, and a collaborative culture.
Represent NYPL nationally in consortia and conferences, advancing its role as a leader in access and discovery.
Perform other related duties as required.
Required Education, Experience & Skills Required Education & Certifications
ALA‑accredited MLS and substantial research library experience or Master’s degree and relevant, substantial research library experience.
Required Experience
10 years of experience in an academic or research library setting, with increasingly responsible managerial responsibilities.
7+ years of successful people management experience.
Successfully demonstrated experience promoting and managing access systems and services to support research and scholarly communication.
Successfully demonstrated experience in strategic planning, project and resource management, problem‑solving, and decision‑making in a collaborative and coordinated work environment; a proven team player.
Demonstrated experience in analyzing workflows, developing policies, and implementing change to promote alignment and greater efficiency of operations.
Experience managing multiple projects and initiatives.
Demonstrated experience evaluating the effectiveness of products and systems that support collections discovery and access.
Experience setting clear and attainable performance goals.
Experience with project management principles and tools preferred.
Required Skills
Excellent interpersonal, oral, and written communication skills.
Strong leadership and project management skills, including negotiation and influencing skills.
Excellent analytical skills and ability to lead complex projects.
Demonstrated ability to build consensus and promote productive teamwork.
Knowledge of current issues and emerging trends in research library services and systems as well as emerging technologies.
Successfully demonstrated commitment to excellence in public service.
Managerial/Supervisory Responsibilities Oversees a staff of approximately 12 FTE with 2-3 direct reports.
More... Core Values All team members are expected and encouraged to embody the NYPL Core Values:
Be
Helpful
to patrons and colleagues.
Be
Resourceful
in solving problems.
Be
Curious
in all aspects of your work.
Be
Welcoming
and
Inclusive .
Work Environment
Office setting.
Physical Duties
None.
Pre‑Placement Physical Required? No.
Union/Non Union: Non‑Union.
FLSA Status: Exempt.
Schedule M‑F, 35 hours; Hybrid schedule: 3 days required in the office, 2 days remote.
Both this job description and any related policies may change as Library priorities evolve. Employees may be directed to perform job‑related tasks other than those specifically presented in this description as needed.
Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union salaries are determined by collective bargaining agreement(s).
#J-18808-Ljbffr