Henderson Property Management & Real Estate
Tenant Relations Specialist
Henderson Property Management & Real Estate, Henderson, Nevada, us, 89077
We are seeking a Tenant Relations Specialist to join our growing company. If you are a high-energy individual who wants opportunities to learn and grow, if you are motivated, like being challenged on a regular basis, organized, and have a proven track record for success, we would like to talk with you! You will be supported by a team of professionals in other specialized areas that help make your daily duties as a Tenant Relations Specialist easier.
Responsibilities
Manage Daily Interactions with tenants using multiple forms of communication (phone calls, text messages, emails, mail, etc.)
Process and track tenant lease renewals and tenant move outs
Manage all tenant files with up to date and accurate records
Oversee rent and tenant payments to ensure accuracy in tenant accounts
Complete property walks to verify all tenants are within their lease requirements
Enforce tenant lease compliance
Oversee Tenant Payments to ensure delinquency standards are maintained
Heavy phone and email communication and record keeping of all communication
Provide tenants with personalized service
Ensure all Fair Housing as well as Federal, State and County laws are followed and enforced
Other duties as assigned
Qualifications and Skills
High school diploma/GED required (Associate degree preferred)
Fast learner, incredibly organized, ability to multitask and detail oriented
Strong, effective, written and verbal communication skills
Must work well in a team environmentKnowledge of Fair Housing laws
Proficient in the use of Microsoft Office and Google Docs
Experience working with Appfolio is preferred
Company Henderson Management has been in business since 1994 and is locally owned and operated. Henderson is the largest property management company in Northern Colorado, recognized for our passion, core values, and experience as the authority in property management. As a Character First company, we are committed to always following our character values and doing the right thing. We have a team that works together with built systems and processes in place to help everyone understand their roles and responsibilities. We provide ongoing training with our weekly departmental and company meetings. Light hearted and competitive team that works hard and plays hard with many company team building events throughout the year.
As a Tenant Relations Specialist at Henderson you will be supported by the following specialized teams:
#J-18808-Ljbffr
Responsibilities
Manage Daily Interactions with tenants using multiple forms of communication (phone calls, text messages, emails, mail, etc.)
Process and track tenant lease renewals and tenant move outs
Manage all tenant files with up to date and accurate records
Oversee rent and tenant payments to ensure accuracy in tenant accounts
Complete property walks to verify all tenants are within their lease requirements
Enforce tenant lease compliance
Oversee Tenant Payments to ensure delinquency standards are maintained
Heavy phone and email communication and record keeping of all communication
Provide tenants with personalized service
Ensure all Fair Housing as well as Federal, State and County laws are followed and enforced
Other duties as assigned
Qualifications and Skills
High school diploma/GED required (Associate degree preferred)
Fast learner, incredibly organized, ability to multitask and detail oriented
Strong, effective, written and verbal communication skills
Must work well in a team environmentKnowledge of Fair Housing laws
Proficient in the use of Microsoft Office and Google Docs
Experience working with Appfolio is preferred
Company Henderson Management has been in business since 1994 and is locally owned and operated. Henderson is the largest property management company in Northern Colorado, recognized for our passion, core values, and experience as the authority in property management. As a Character First company, we are committed to always following our character values and doing the right thing. We have a team that works together with built systems and processes in place to help everyone understand their roles and responsibilities. We provide ongoing training with our weekly departmental and company meetings. Light hearted and competitive team that works hard and plays hard with many company team building events throughout the year.
As a Tenant Relations Specialist at Henderson you will be supported by the following specialized teams:
#J-18808-Ljbffr