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Northwest Tri-County Intermediate Unit 5 (IU5)

Clerical Support- EI

Northwest Tri-County Intermediate Unit 5 (IU5), Edinboro, Pennsylvania, United States

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Clerical Support- EI

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Northwest Tri-County Intermediate Unit 5 (IU5) .

Clerical Support – Early Intervention (Full‑Time) Benefits

15 paid holidays per year

Paid vacation days, sick days, and personal days

Full medical PPO, dental, prescription, & vision insurance after 30 days; $75 monthly payroll deduction for employee and dependents

Life insurance

Pay rate: $17.63 per hour

35 hours per week

Position Summary The Secretary reports to the program supervisor, assistant director, or director within the assigned program area, supporting programmatic staff to deliver services efficiently.

Required Qualifications

High school or GED diploma

Proficient with technology, including software and web‑based applications

Desired Qualifications

Associate’s degree in a related field

Minimum of two years’ professional office experience

Essential Functions And Responsibilities

Communicate effectively in writing and verbally with stakeholders to deliver high‑quality customer service.

Support data‑driven decisions by collecting, monitoring, and reporting program data using software.

Provide proactive support to programmatic and administrative staff, projects, and initiatives in accordance with IU procedures.

Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, and spreadsheet systems.

Maintain program records, calendars, manuals, filings, deadlines, and communications to ensure continuity of services.

Respond to routine information requests via phone, mail, and email.

Arrange appointments and meetings, including travel and facility arrangements, and follow‑up as required.

Develop and maintain an accessible document management system on various projects.

Assist with conference and workshop support: enrollments, registration, handouts, visual aids, and post‑workshop follow‑up.

Serve in a backup capacity by cross‑training with colleagues in related positions.

Cover reception duties as needed and conduct fingerprinting services for customers.

Perform other related duties as assigned.

Performance Factors / Job Competencies

Effectively communicate orally and in writing, explaining complex instructions clearly.

Work collaboratively in a team environment.

Adapt flexibly to various situations and personalities.

Listen attentively to others on telephone and in person.

Communicate effectively with the public.

Withstand emotional stress.

Organize and maintain program files.

Adopt new technologies to improve program efficiency.

Prioritize and efficiently complete tasks with minimal supervision.

Work Environment Professional office environment. The incumbent must sit at desk for extended periods and routinely use standard office equipment, mostly computers, to complete daily tasks.

Physical Demands

Standing: Occasionally ( Sitting: Frequently ( Lifting: 0‑20 lbs occasionally; 20‑50 lbs occasionally; over 50 lbs rarely

Travel within IU service area, intrastate, nationally: Rarely

Pushing/pulling: Occasionally ( Manual keying/data entry: Often (30‑60%)

Successful applicants must submit PA child abuse clearance, PA criminal history clearance, and federal history clearance; also complete the Act 168 form for current employer and any previous employer with direct child interaction. A negative TB test is required within three months of receipt of results.

Note: Position will remain open for applications until it has been filled.

Seniority Level Entry level

Employment Type Full‑time

Job Function Administrative

Industries Education

Referrals Referrals increase your chances of interviewing at Northwest Tri‑County Intermediate Unit 5 (IU5) by two‑fold.

Salary Range Erie, PA $30,000.00 – $45,000.00

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