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Hagerty

Onsite Service Desk Tech II — Mentor & Troubleshooter

Hagerty, Traverse City, Michigan, United States, 49685

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A leading automotive enthusiast brand in Traverse City is seeking a Service Desk Technician II to provide Level II technical support. You will mentor junior team members while handling complex IT inquiries and ensuring timely resolutions. The role requires 2-4 years of experience in IT support, along with familiarity with tools like ServiceNow, Microsoft Azure, and Active Directory. This position is on-site and offers a dynamic work environment focused on passion for automobiles. #J-18808-Ljbffr