Logo
CCMC

Resident Services Coordinator

CCMC, Wellington, Florida, United States

Save Job

Are you a customer service aficionado? Are you looking for a company where you can learn and grow? We’re CCMC, a community management company specializing in master‑planned communities. Our vision of inspiring a resident‑centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community This community features a large clubhouse, pools, miles of trails, plus a farm and community garden all situated around a central lake. These amenities combine to offer residents a rich and earthy experience. Nearly every home will back up to a park, greenway or nature trail. Here, neighbors can enjoy the simple pleasures of country living, along with the connectivity and conveniences of city life.

What You’ll Accomplish

Greeting and assisting guests, answering phones, and directing calls

Noting accurate messages and directing them appropriately

Operating and maintaining office equipment

Drafting and proofreading a variety of association documents including maintenance work orders

Assisting owners with coordinating resident‑hosted events

Updating the association’s website and calendar

Receiving, preparing and delivering mail, packages and dry cleaning

Performing other administrative duties as needed

What We’re Looking For

Customer service experience, knowledge of homeowner association operations preferred

Excellent telephone manner, with a commitment to the highest customer service possible

Ability to communicate effectively

A dynamic, professional individual with a strong sense of organization and attention to detail

Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel

Must have a valid driver’s license in the state of employment

Flexibility to work after‑hours and weekends at community events as needed

Must pass a pre‑employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

Physical Requirements

Mobility: Ability to walk the grounds long distances in various weather conditions.

Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 30 pounds.

Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

Manual Dexterity: Skills in using technology, including computers and mobile devices.

Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What We Offer

Comprehensive benefits package including medical, dental, and vision

Wellness program

Flexible Spending Accounts

Company‑matching 401k contributions

Paid time off for vacation, holidays, medical, and volunteering

Paid parental leave

Training and educational assistance

Support programs, including Employee Assistance Program and Calm Health

Optional benefits including short‑ and long‑term disability, life insurance, and pet insurance

Most importantly, a caring team who is dedicated to your success!

#J-18808-Ljbffr