Capital Consultants Management Corporation
Resident Services Coordinator
Capital Consultants Management Corporation, Nevada, Iowa, United States, 50201
Careers at Capital Consultants Management Corporation
Current job opportunities are posted here as they become available.
Are you a customer service aficionado? Are you looking for a company where you can learn and grow?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
About the Community We invite you to discover a fuller and richer active life rooted in values of community, family and friendship. A place where the best of yesterday and today will make a better community for tomorrow, and years to come. This community is distinctive by the diverse experiences it will provide; enhanced by diverse architecture, beautiful vistas, tree-lines streets, extensive connected walking and bike paths, parks and open spaces, and its proximity to the necessities that compliment everyday life.
The Resident Services Coordinator provides office assistance, membership support and clerical administration for the community. This position is multi-faceted and supports the site management team in a variety of duties including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.
What you’ll accomplish
Greeting and assisting guests, answering phones, and directing calls
Noting accurate messages and directing them appropriately
Operating and maintaining office equipment
Drafting and proofreading a variety of association documents including maintenance work orders
Assisting owners with coordinating resident-hosted events
Updating the association’s website and calendar
Receiving, preparing and delivering mail, packages and dry cleaning
Performing other administrative duties as needed
What we’re looking for
Customer service experience, knowledge of homeowner association operations preferred
Excellent telephone manner, with a commitment to the highest customer service possible
Ability to communicate effectively
A dynamic, professional individual with a strong sense of organization and attention to detail
Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
Must have a valid driver’s license in the state of employment
Flexibility to work after-hours and weekends at community events as needed
Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
Driving and Physical Requirements The physical requirements can vary, but generally, they may include:
Mobility: Ability to walk the grounds long distances in various weather conditions.
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 30 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
#J-18808-Ljbffr
Are you a customer service aficionado? Are you looking for a company where you can learn and grow?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
About the Community We invite you to discover a fuller and richer active life rooted in values of community, family and friendship. A place where the best of yesterday and today will make a better community for tomorrow, and years to come. This community is distinctive by the diverse experiences it will provide; enhanced by diverse architecture, beautiful vistas, tree-lines streets, extensive connected walking and bike paths, parks and open spaces, and its proximity to the necessities that compliment everyday life.
The Resident Services Coordinator provides office assistance, membership support and clerical administration for the community. This position is multi-faceted and supports the site management team in a variety of duties including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.
What you’ll accomplish
Greeting and assisting guests, answering phones, and directing calls
Noting accurate messages and directing them appropriately
Operating and maintaining office equipment
Drafting and proofreading a variety of association documents including maintenance work orders
Assisting owners with coordinating resident-hosted events
Updating the association’s website and calendar
Receiving, preparing and delivering mail, packages and dry cleaning
Performing other administrative duties as needed
What we’re looking for
Customer service experience, knowledge of homeowner association operations preferred
Excellent telephone manner, with a commitment to the highest customer service possible
Ability to communicate effectively
A dynamic, professional individual with a strong sense of organization and attention to detail
Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
Must have a valid driver’s license in the state of employment
Flexibility to work after-hours and weekends at community events as needed
Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
Driving and Physical Requirements The physical requirements can vary, but generally, they may include:
Mobility: Ability to walk the grounds long distances in various weather conditions.
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 30 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
#J-18808-Ljbffr