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Director of Admissions Operations and Systems

LIM College, New York, NY, United States


Director of Admissions Operations and Systems Join to apply for the

Director of Admissions Operations and Systems

role at

LIM College .

Base pay range:

$90,000.00/yr - $100,000.00/yr

Location:

New York, NY

General Description LIM College, founded in 1939 and located in midtown Manhattan, is a female‑led institution focused on the global business of fashion and lifestyle. The college offers master’s, bachelor’s and associate degree programs.

The

Director of Admissions Operations and Systems

serves as the Slate Captain, leading the Technolutions Slate CRM system and overseeing admissions processes, systems, and operational efficiencies to support enrollment goals.

Responsibilities

Serve as the chief architect for Slate, providing vision, system administration, and support.

Maximize the efficiency of the CRM, maintain data integrity and security, and enhance technological platforms.

Develop, modify, maintain, and support custom reports and processes to improve staff efficiency and system functionality.

Work closely with stakeholders to ensure accurate data exchange with other systems.

Provide training, documentation, and updates to CRM users.

Advising the Vice President on operational strategy, enrollment trends, and data‑driven decision‑making.

Lead the long‑term vision and strategy for admissions operations, aligning with enrollment and retention goals.

Oversee high‑impact admissions initiatives, integrating technology and workflow improvements.

Collaborate with institutional leadership to optimize processes that enhance enrollment outcomes.

Ensure operational policies align with federal, state, and institutional compliance regulations.

Provide oversight of Slate CRM for all admissions programs and develop data‑reporting tools.

Oversee implementation of new system integrations and establish advanced data governance policies.

Direct the creation of new admissions reporting dashboards.

Oversee all business processes, identify automation opportunities, and develop a comprehensive operations roadmap.

Define and monitor KPIs to track operational success.

Drive cross‑functional collaboration with IT, Institutional Research, and Marketing.

Lead and mentor a team of one associate director and two coordinators.

Oversee talent development initiatives and coaching, training, and professional growth for operations staff.

Serve as the chief compliance officer for admissions operations.

Identify and mitigate operational risks, implement policies, and stay ahead of industry trends.

Develop and implement a crisis management and contingency plan.

Qualifications

Bachelor’s degree required (Master’s preferred) in Business Administration, Higher Education Administration, Data Analytics, or a related field.

6+ years of experience in admissions operations, enrollment management, or higher education technology.

Expert‑level knowledge of Slate CRM, including system integrations, configuration, optimization, data governance, and automation.

Strong experience in SQL, Java, or other programming languages for reporting and automation.

Knowledge of higher education compliance regulations related to admissions, student records, and data security.

Proven success in leading high‑performing teams, managing change, and driving operational transformation.

Exceptional strategic thinking, problem‑solving, and stakeholder management skills.

Benefits

Hybrid work schedules

College closed for summer Fridays

Tuition remission or tuition exchange

6 weeks of paid holidays

Birthday day to celebrate your birthday

2‑4 weeks of vacation based on longevity; 7 sick days annually

Medical, dental, vision, employee assistance, 401k, and more.

Seniority Level Director

Employment Type Full‑time

Job Function Education and Training

Industries Higher Education

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