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Shopmonkey Inc.

Manager, Sales Development

Shopmonkey Inc., San Francisco, California, United States, 94199

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Job Overview Join our dynamic team at Shopmonkey, a leading Shop Management Solution dedicated to helping our customers work faster and smarter to grow their business. We specialize in an all‑in‑one product delivering innovative solutions to shop owners. We are seeking a passionate Sales Development Manager to drive our inbound sales strategy and lead a talented team of 9 sales professionals. The ideal candidate will have a proven track record that is consistent in quota attainment, performance, and growth. Candidates should possess the ability to show how they have and can effectively coach new and existing reps, and grow a sales development team.

Please note this is a hybrid role, with in‑office expectations 2 days/week in our Larkspur, California office.

Responsibilities

Develop and implement strategies to attract and convert inbound leads into sales opportunities.

Optimize lead qualification and sales conversion rates through effective use of sales tools and technologies.

Collaborate with marketing teams to align inbound sales strategies with marketing campaigns and initiatives.

Coach, mentor, and develop a high‑performing inbound sales team.

Set performance metrics, monitor performance, and provide regular reporting on sales activities, pipeline status, and results.

Identify trends and insights to optimize sales strategies and improve overall performance.

Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly.

Qualifications

2+ years of sales or sales development experience with SaaS (management or team lead).

Must be efficient working with a growing tech stack: SFDC, Salesloft, Chilipiper, Gong.io, etc.

SaaS experience prospecting into SMB (inbound and outbound).

Have the ability to get buy‑in from your team of reps of sales org goals.

Have demonstrated collaboration, persuasion, and mentorship/coaching skills.

Great attitude and self‑motivation; acts with the team’s best interest in mind, with ability to productively handle change management.

Proficiency and knowledge of various solution‑selling methodologies and best practices.

Take ownership of your work and have strong leadership, coaching, creativity, and analytical skills.

Excellent written and verbal communication skills.

Compensation This position is compensated at an average OTE of $130,000, with a base salary of $90,000 and uncapped commission. The role is also eligible for equity and standard company benefits.

Benefits

Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date.

Short‑term and long‑term disability.

Employee assistance program.

Reimbursement for a personal health and wellness membership.

Generous parental leave.

401(k) available upon hire.

11 paid holidays.

Flexible time off – take the time off you need!

Matching donations for approved charitable organizations.

Why Shopmonkey? Shopmonkey has become an amazing environment where employees feel valued as people, not just worker bees. We invest in perks and a culture that supports work‑life balance and professional growth.

Equal Employment Opportunity Shopmonkey is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds who are passionate about the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Reasonable Accommodation Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Shopmonkey will take steps to assure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required to fully participate in the application or interview process, please contact our Talent Team at athiring@shopmonkey.io.

Safe Application Practices Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non‑publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview.

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