The Dinerstein Companies
Community Assistant
Join to apply for the
Community Assistant
role at
The Dinerstein Companies .
As one of the nation’s largest multi‑family and student housing community developers,
The Dinerstein Companies
has completed over 75,000 multi‑family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation’s finest apartment communities. Whether it’s luxury mid‑rise, high‑rise residences or the most innovative off‑campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities.
We are an experienced company. Not a management company. We wake up daily with a renewed mission toward genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.
Responsibilities
Managing all leasing inquiries, conducting tours, performing follow‑ups, and assisting prospects with the application process.
Ensuring digital and/or physical lease files are accurate, complete, and organized.
Reporting traffic, application, and lease number variances to appropriate team members.
Ensuring daily tasks and follow‑ups are completed and documented.
Maintaining a high energy and professional demeanor.
Providing excellent customer service to residents, parents, and prospects.
Managing resident requests, concerns, and complaints in a timely manner.
Assisting in the planning and execution of community events.
Tending to after‑hours emergency calls as needed by the on‑site management team.
Participating in seasonal team events, including turn and quarterly unit inspections.
Answering resident questions regarding lease terms, charges, and any lease violations.
Completing online coursework on fair housing, customer service, and company policies.
Following up on prospect, resident, and maintenance surveys to ensure the highest level of customer service.
Regularly auditing lease files, resident ledgers, and property reports.
Participating in daily reports on lead traffic and leasing efforts.
Qualifications
Previous experience in customer service or a related field is a plus, but passion and people skills are what truly shine.
A commitment to staying informed about the property.
Detail‑oriented mindset and the ability to manage multiple tasks efficiently.
A friendly demeanor that establishes you as a trusted advisor for prospective and current residents.
Benefits
Comprehensive health coverage: Medical, dental, and vision insurance provided for eligible employees.
Robust retirement planning: 401(k) plan available with employer matching for eligible employees.
Life and disability insurance for added protection for eligible employees.
Health savings and flexible spending accounts offered for eligible employees.
Well‑being and work‑life balance.
Apply Today! Are you ready to open the door to a fulfilling career, becoming a vital part of our community, and helping individuals find their perfect home sweet home? Submit your resume today.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Other
Referrals increase your chances of interviewing at The Dinerstein Companies by 2x.
Get notified about new Community Assistant jobs in
San Diego, CA .
#J-18808-Ljbffr
Community Assistant
role at
The Dinerstein Companies .
As one of the nation’s largest multi‑family and student housing community developers,
The Dinerstein Companies
has completed over 75,000 multi‑family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation’s finest apartment communities. Whether it’s luxury mid‑rise, high‑rise residences or the most innovative off‑campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities.
We are an experienced company. Not a management company. We wake up daily with a renewed mission toward genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.
Responsibilities
Managing all leasing inquiries, conducting tours, performing follow‑ups, and assisting prospects with the application process.
Ensuring digital and/or physical lease files are accurate, complete, and organized.
Reporting traffic, application, and lease number variances to appropriate team members.
Ensuring daily tasks and follow‑ups are completed and documented.
Maintaining a high energy and professional demeanor.
Providing excellent customer service to residents, parents, and prospects.
Managing resident requests, concerns, and complaints in a timely manner.
Assisting in the planning and execution of community events.
Tending to after‑hours emergency calls as needed by the on‑site management team.
Participating in seasonal team events, including turn and quarterly unit inspections.
Answering resident questions regarding lease terms, charges, and any lease violations.
Completing online coursework on fair housing, customer service, and company policies.
Following up on prospect, resident, and maintenance surveys to ensure the highest level of customer service.
Regularly auditing lease files, resident ledgers, and property reports.
Participating in daily reports on lead traffic and leasing efforts.
Qualifications
Previous experience in customer service or a related field is a plus, but passion and people skills are what truly shine.
A commitment to staying informed about the property.
Detail‑oriented mindset and the ability to manage multiple tasks efficiently.
A friendly demeanor that establishes you as a trusted advisor for prospective and current residents.
Benefits
Comprehensive health coverage: Medical, dental, and vision insurance provided for eligible employees.
Robust retirement planning: 401(k) plan available with employer matching for eligible employees.
Life and disability insurance for added protection for eligible employees.
Health savings and flexible spending accounts offered for eligible employees.
Well‑being and work‑life balance.
Apply Today! Are you ready to open the door to a fulfilling career, becoming a vital part of our community, and helping individuals find their perfect home sweet home? Submit your resume today.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Other
Referrals increase your chances of interviewing at The Dinerstein Companies by 2x.
Get notified about new Community Assistant jobs in
San Diego, CA .
#J-18808-Ljbffr