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Holman

Manager - Strategic Account

Holman, Mount Laurel, New Jersey, United States

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Holman Overview Holman is a family‑owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue driving what’s right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Position: Strategic Account Manager Primary Tasks

The Strategic Account Manager (SAM) is a senior level role responsible for the overall client experience, retention, and ongoing partnership development of a defined client portfolio. The SAM’s account profile will be made up of cornerstone accounts which the organization values at the highest levels.

Maintain ultimate accountability for the client relationship and the retention efforts by engaging all relevant client stakeholders.

Responsible for managing existing contract terms, bonus requirements and contract renewal process.

Manage the development and delivery of recurring performance metrics, business reviews, key performance indicators and service level agreements.

Develop and maintain a multi‑year strategic plan to support the optimization of the assigned fleets’ operations.

Effectively utilize Tableau to present and illustrate savings opportunities.

Effectively document the value and savings by implementing ARI’s recommended fleet strategies.

Effectively communicate ARI programs, capabilities, and differentiators using proper business acumen.

Identify new program opportunities and subsequent pricing strategy of new programs, as well as ownership of any account RFPs.

Provide new business opportunity and existing business growth reporting to assist senior leadership with budgeting and forecasting.

Coordinate ARI senior leadership connection with client senior leadership.

Utilize Salesforce to track visits and account activity along with notes and follow‑up.

Participate and represent ARI in industry functions and events to share knowledge with the client base.

Expense management.

Perform all other duties and special projects as assigned.

Education and/or Training

Bachelor’s degree required in a technical discipline.

Lean Six Sigma Blackbelt certification preferred.

Additional education, certifications, or other distinctions are a plus.

Proficient in various desktop tools including MS Office programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.).

Relevant Work Experience

3–5+ years’ experience, including 2+ at a leadership level.

Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments.

Experience developing and implementing processes, methods, and tools to increase efficiency and accuracy.

Sales and/or account management experience within the fleet management space is required.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Employee Assistance Program

401(k) plan with company match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury Duty

Paid Pregnancy/Parental leave

Paid Military leave

Tuition Reimbursement

Pay Competitive wages commensurate with job‑related skills, experience, relevant education or training, and geographic location. Annual compensation range is $120,730.00 – $187,130.00 USD for full‑time employees, comprised of base pay and bonus earnings.

Artificial Intelligence Statement To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials... Candidates found to have used AI assistance may be disqualified from consideration.

Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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