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Eataly

Private Dining Coordinator - Eataly Flatiron

Eataly, New York, New York, us, 10261

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Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go counters

SHOP a selection of high-quality Italian, local and homemade products

LEARN through our classes and our team’s product knowledge

Job Description The Private Dining & Events Coordinator to support the sales and execution of private events, catering, and banquets across our NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants.

Event Coordination & Guest Communication

Respond to private dining and event inquiries in a timely, polished, and professional manner

Schedule and conduct site visits and walkthroughs with potential clients

Assist in preparing proposals, contracts, and BEOs

Support client communication pre- and post-event (menus, timelines, headcount, etc.)

Administrative & Platform Support

Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.)

Help track deposits, payments, and required documentation

Coordinate details with culinary and service teams to ensure accurate event planning

Prepare printed menus, signage, and event collateral as needed

Day-of Event Support

Assist with event setup and breakdown alongside FOH and BOH teams

Greet clients and serve as their on-site point of contact

Liaise between client and service team to ensure expectations are met

Monitor service flow and timelines to support smooth execution

Reporting & Feedback

Support post-event recaps and feedback collection

Log guest feedback and identify trends for continuous improvement

Communicate regularly with the Private Dining Manager and Corporate Coordinator

Qualifications

2+ years of experience in private dining, catering, events, or a related hospitality field

Strong interpersonal and written communication skills

Exceptional organization and attention to detail

Ability to thrive in a fast-paced, guest-facing environment

Proficiency with Microsoft Office; experience with Tripleseat, Reposite, SevenRooms a plus

Flexible availability including evenings, weekends, and holidays, based on event needs

Passion for Italian food, hospitality, and creating memorable guest experiences

Job Requirements

Ability to stand/walk for up to 4 hours

Ability to lift up to 25 lbs

Flexibility to support events across multiple NYC locations

Compensation This position pays a base rate of $25–$28 per hour + Commission

Benefits and Perks

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match or RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

Equal Employment Opportunity Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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