Restoration Estimate & Documentation Specialist
SERVPRO Team Kluger, Medford, OR, United States
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Restoration Estimate & Documentation Specialist
role at
SERVPRO Team Kluger
Benefits
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Position Overview The Restoration Estimate and Documentation Specialist is responsible for reviewing, revising, and optimizing restoration estimates to ensure proper billing, maximum allowable recovery, and full documentation compliance. This role serves as a quality control and revenue protection function, working closely with project managers, field teams, and insurance representatives.
Key Responsibilities
Review and revise Xactimate estimates for accuracy, completeness, and optimization prior to submission
Ensure all line items are fully supported by field documentation, photos, notes, moisture readings, and reports
Identify missed scope, underpriced items, or inconsistencies and make necessary revisions
Cross‑reference job documentation with estimates to meet carrier guidelines and audit standards
Improve estimate narratives and supporting explanations to reduce delays and rejections
Communicate with project managers and field staff to clarify scope and documentation gaps
Maintain organized, compliant job files ready for carrier review or audit
Support billing accuracy and timely collections by strengthening estimate submissions
Assist in standardizing estimating and documentation best practices across the office
Required Skills & Experience
Advanced Xactimate experience required
Strong understanding of insurance estimating, restoration scope, and carrier expectations
High-level administrative and organizational skills
Exceptional attention to detail and analytical ability
Strong written and verbal communication skills
Ability to manage multiple estimates and deadlines in a fast‑paced environment
Proven ability to work independently and under pressure
Preferred Qualifications
Prior experience in the restoration or insurance claims industry
Familiarity with mitigation, contents, and reconstruction estimating
Experience reviewing or auditing estimates for compliance and billing accuracy
Ideal Candidate Attributes
Detail‑oriented and process‑driven
Confident working with estimators, adjusters, and field teams
Proactive problem‑solver with strong follow‑through
Professional, reliable, and accountable
SERVPRO of Medford offers a dynamic, high‑performance work environment with opportunities to grow within a respected restoration brand. Join our team and help ensure every estimate tells the full story.
Compensation: $50,000.00 - $60,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Restoration Estimate & Documentation Specialist
role at
SERVPRO Team Kluger
Benefits
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Position Overview The Restoration Estimate and Documentation Specialist is responsible for reviewing, revising, and optimizing restoration estimates to ensure proper billing, maximum allowable recovery, and full documentation compliance. This role serves as a quality control and revenue protection function, working closely with project managers, field teams, and insurance representatives.
Key Responsibilities
Review and revise Xactimate estimates for accuracy, completeness, and optimization prior to submission
Ensure all line items are fully supported by field documentation, photos, notes, moisture readings, and reports
Identify missed scope, underpriced items, or inconsistencies and make necessary revisions
Cross‑reference job documentation with estimates to meet carrier guidelines and audit standards
Improve estimate narratives and supporting explanations to reduce delays and rejections
Communicate with project managers and field staff to clarify scope and documentation gaps
Maintain organized, compliant job files ready for carrier review or audit
Support billing accuracy and timely collections by strengthening estimate submissions
Assist in standardizing estimating and documentation best practices across the office
Required Skills & Experience
Advanced Xactimate experience required
Strong understanding of insurance estimating, restoration scope, and carrier expectations
High-level administrative and organizational skills
Exceptional attention to detail and analytical ability
Strong written and verbal communication skills
Ability to manage multiple estimates and deadlines in a fast‑paced environment
Proven ability to work independently and under pressure
Preferred Qualifications
Prior experience in the restoration or insurance claims industry
Familiarity with mitigation, contents, and reconstruction estimating
Experience reviewing or auditing estimates for compliance and billing accuracy
Ideal Candidate Attributes
Detail‑oriented and process‑driven
Confident working with estimators, adjusters, and field teams
Proactive problem‑solver with strong follow‑through
Professional, reliable, and accountable
SERVPRO of Medford offers a dynamic, high‑performance work environment with opportunities to grow within a respected restoration brand. Join our team and help ensure every estimate tells the full story.
Compensation: $50,000.00 - $60,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
#J-18808-Ljbffr