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NFP

Personal Lines Account Coordinator - Processing (Hybrid or EST Remote)

NFP, East Saint Johnsbury, Vermont, United States

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Why consider this job opportunity

Salary up to $45,000

Opportunity for performance-based incentives

Flexible hybrid work schedule with remote options available for qualified candidates

Comprehensive benefits including 401(k) with match, PTO, and health & wellness programs

Supportive PeopleFirst culture focused on employee relationships and development

Chance to work in a collaborative environment with a diverse team

What to Expect (Job Responsibilities)

Provide quality control after Account Managers service customers, ensuring accuracy in policy writing and changes

Maintain electronic suspense files in the agency management system as part of daily work management

Assist with various projects as assigned by the Department Manager

Develop and maintain working knowledge of numerous carriers and their websites

Create and maintain client files in accordance with office workflow and procedures

What is Required (Qualifications)

Minimum 2 years of administrative/operations and customer service experience

Experience in Property & Casualty insurance, particularly Personal Lines coverage

High School Diploma or GED required; additional education or training preferred

Proficiency in Microsoft Outlook, Word, and Excel

Strong written and verbal communication skills

How to Stand Out (Preferred Qualifications)

Experience with EPIC software is desirable

P&C License is a plus

Ability to make independent decisions confidently

Strong analytical and problem-solving skills

Team player with a willingness to learn and adapt

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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