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AAA Club Alliance

Retail Sales Associate (In-Store Sales)

AAA Club Alliance, Frankfort, Kentucky, United States

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Retail Sales Associate

Location:

3710 Palomar Centre Dr., Lexington, KY 40513

Overview Unlock your sales potential at AAA Club Alliance. Join our dynamic retail environment where every interaction counts. This full‑time role combines customer service with sales to drive revenue and provide excellent member experiences.

Compensation & Benefits

Base salary $13.71 – $17.48/hour (adjusted by experience & location)

Incentive pay avg. $162–$389/month

Paid time off: up to 3 weeks in first year

Medical, Dental, Vision plans

401(k) with match up to 7%

Paid parental leave up to 2 weeks

Paid company holidays

Free AAA membership

Learning reimbursement up to $5,250/yr

Store Hours Mon – Fri 9 AM – 6 PM; Sat 9 AM – 2 PM (37.5‑hour week, no Sundays)

Responsibilities

Consistently upsell and cross‑sell AAA products (memberships, credit cards, insurance referrals)

Assist members planning domestic travel (car rentals, hotels, vacation packages, maps, tour books)

Answer overflow calls for Roadside Assistance during peak volume

Provide backup support in cashiering, tag & title, and IDEMIA services as required

Qualifications

Previous sales and customer service experience; results‑oriented mindset

Strong written and verbal communication skills

Proficient in multiple online platforms and computer multitasking

Notary Public designation or willingness to obtain within 6 months of employment

Basic geography knowledge beneficial

High school diploma or equivalent

Successful pre‑ and post‑employment screening (criminal, drug, vendor)

Ability to obtain necessary membership/license as required for essential functions

EEO Statement ACA is an equal‑opportunity employer and complies with all applicable federal, state, and local employment practices laws. We are committed to cultivating a welcoming and inclusive workplace. Hiring decisions are made based on operating needs and applicant qualifications. This policy applies to all job opportunities.

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