Digital Banking Support Specialist: First-Call Resolution

A leading digital bank is seeking a Customer Service Representative to join their Digital Support Team in Columbus, OH. The representative will manage inbound communications, resolve client issues, and ensure service level agreements are met. This role requires strong communication and problem-solving skills, alongside an Associate’s Degree or equivalent experience. Ideal candidates must demonstrate flexibility and have the ability to prioritize work, ensuring a high standard of customer service across various digital channels. #J-18808-Ljbffr